The Business Associate facilitates daily dental practice operations, including patient scheduling, insurance verification, and billing. They are responsible for providing exceptional customer service and maintaining a welcoming environment for all patients and staff.
Requirements overview
Candidates must have a high school diploma or equivalent and 1-3 years of experience in a dental office. Proficiency in G Suite and Microsoft Office is required, with preference given to those holding an Associate or Bachelor's degree.
Mortenson Dental Partners (MDP) is one of the largest groups of employee-owned dental practices in the United States. Beginning as a single practice in 1979, the company has grown to include over 140 practices across nine states, employing over 1,800 team members and welcoming nearly one million patient visits each year. With services ranging from general and pediatric dentistry to orthodontics and oral surgery, we believe in offering high-quality dental care and serving our patients with courtesy and respect.
MDP's values were built on a foundation of love for one another, regardless of race, color, national origin, sexual orientation, gender identity or expression, age, religion or other attributes. We are committed to a workplace that fully represents the communities we serve.
Please visit www.MortensonDentalPartners.com to learn more and see a complete list of our existing groups.
HealthcareAdministrativeCustomer Service & Support
Description
Business Associate
Job ID:923
Salary: Up to$21/HR based on experience
Location: 308 East Crossroads Blvd Saratoga Springs UT 84045
Job Type: Full-time
Weekly hours: 38
Grow your career in a practice where patients feel welcome and your work makes a difference.
Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We’re looking for a Business Associate who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.
What You’ll Love About Us:
A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
Your voice matters: We encourage feedback and innovation at every level.
Benefits of being part of the Stonehaven Team
Benefits are available after 60 days of employment
Medical, dental, and vision insurance with company contribution
Life Insurance
Flexible spending (health and dependent care) account
Paid Time Off & 6 paid holidays off
Employee Stock Ownership Plan
401K
Daily Pay
Professional development assistance
FREE continuing education opportunities
Employee assistance program
Job Title: Business Associate Job Code: 1506
Reports to (Title): Practice Manager FLSA Status: Non-exempt
Matrix to: Regional Director of Operations Revised Date: 8.31.2022
Job Summary:
Assist with the facilitation of daily operations of the dental practice, including coordination of patient care and scheduling, insurance verification, and patient billing. Provides efficient, courteous, quality customer service and patient care.
Essential Functions:
The following is a summary of the essential functions for this position. Other duties may be performed, both major and minor, that are not mentioned below, and specific job functions may change periodically.
Personally contribute to a culture that delivers an exceptional patient experience for every patient, every time.
Ensures the telephone is answered in a timely and professional fashion.
Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Promotes a "team first" attitude by demonstrating positive and caring relationships and communication with coworkers.
Actively participated in a recall program to ensure goals are achieved.
Basic Education, Training, and Experience Required:
Required
High school diploma or equivalent
G Suite
Preferred
Associate or Bachelor's Degree
CPR
1 - 3 years of experience in a dental office
Microsoft office suite, open dental, scanner
Physical Requirements/Workplace Conditions:
Check the box that most appropriately describes the requirements for the position. Candidates whose disabilities make them unable to meet these requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.
Max # of Pounds Never Occasionally (1% - 33%) Frequently (34% - 66%) Continuously (67% - 100%)
Lifting X
Carrying X
Pushing X
Pulling X
Walking N/A X
Sitting X
Elevated Work N/A X
Balance N/A X
Crawling N/A X
Crouching N/A X
Kneeling N/A X
Half-Kneeling N/A X
Stair Climbing N/A X
Step Ladder N/A X
Climbing N/A X
Bio-Hazardous Materials Exposure (bloodborne pathogens) N/A X
Hazardous Materials Exposure (chemical) N/A X
Latex Exposure N/A X
Non-Climate controlled environmental exposure N/A X
Vision Requirements Near (20 in. or less) N/A X
Far (20 ft. or more) X
Color Vision Required Yes/No No
Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.