Center Manager – Education & Operations

Center Manager – Education & Operations Location: Redwood City, CA | In-Person Employment Type: Full-Time | 35–40 hours/week Compensation: $30/hour + Enrollment Commission + Performance Bonuses Build Your Leadership Career While Making an Impact on Students Ready to take the next step into management? Think Zone is looking for a motivated, people-focused Center Manager to lead our Redwood City Learning Center. You'll have the opportunity to run the day-to-day operations of your own center, lead a team of tutors, build relationships with families, and help grow the local Think Zone community. We're looking for someone with strong communication skills, initiative, and the drive to learn and take ownership. If you're looking for a role where you can build experience across leadership, operations, customer experience, and business growth, this is an opportunity to grow those skills while making a direct impact. About Think Zone Think Zone is a growing network of Bay Area learning centers helping K–8 students build stronger math skills, confidence, and independent learning habits. We combine thoughtfully designed curriculum, technology-driven learning tools, and personalized in-person support to create an engaging learning experience for students and families. We're continuing to expand across the Bay Area, which means we're also creating new opportunities for our team members to grow with us. What You'll Do Lead Your Center You'll take ownership of the day-to-day experience at the Redwood City location. Oversee daily center operations, scheduling, classrooms, and learning resources Help recruit, onboard, schedule, and support a team of tutors Create an organized, welcoming, and positive environment Solve day-to-day challenges and keep the center running smoothly Partner with other Center Managers and HQ teams for support Build Relationships With Students & Families You'll be one of the main faces of Think Zone for families at your center. Build meaningful relationships with students and parents Help families understand their child's learning progress Create a positive experience from a family's first visit through long-term enrollment Work with tutors and families to support student success Help create a community families want to stay part of Help Grow the Center You'll also have the opportunity to learn the business side of running a learning center. Introduce Think Zone programs to prospective families Support trial classes and help families find the right program Drive enrollment, retention, and referral initiatives Build relationships with local schools and community organizations Participate in local events, marketing, and community outreach Work toward center growth goals while earning enrollment commission and performance bonuses Who We're Looking For We're especially interested in candidates who are excited to grow into leadership, even if you haven't formally managed a team before. You may be a great fit if you: Have a bachelor's degree Enjoy working with students, families, and teams Are confident communicating and building relationships Are organized and comfortable juggling multiple priorities Take initiative and enjoy figuring out solutions Want responsibility and ownership rather than a highly structured desk job Are interested in developing skills in operations, leadership, customer experience, and business growth Can work full-time and in person in Redwood City Experience in education, tutoring, customer success, operations, hospitality, retail, sales, or team leadership is helpful, but we're open to candidates from different backgrounds who demonstrate strong potential. Compensation & Benefits Earn More as Your Center Grows Your compensation includes: $30/hour base pay + commission based off student enrollment Additional performance bonus opportunities You'll also receive: Health insurance Paid sick leave 401(k) retirement plan with company match Training and ongoing management support Regular feedback and professional development Career advancement opportunities as Think Zone expands Schedule & Planned Time Off This is a full-time, in-person position averaging 35–40 hours per week across 48 working weeks per year. Four weeks are scheduled off each year: July 4th week Thanksgiving week Christmas week New Year's week Where This Role Can Take You We want this position to be more than just your next job. As a Center Manager, you'll develop hands-on experience across people management, operations, customer experience, enrollment, community outreach, and business performance. As Think Zone continues expanding, strong performers can grow into leadership roles overseeing larger teams and multiple locations: Center Manager → Regional Manager → Regional Director You'll receive training and ongoing support along the way—you'll have ownership of your center without being expected to figure everything out on your own. Why Join Think Zone? Build real leadership experience. Manage a center, lead a team, work with families, and take ownership of results. See the impact of your work. You'll know the students, families, and tutors you're supporting rather than being removed from the day-to-day experience. Grow your earning potential. Your $30/hour base pay is complemented by enrollment commission and performance bonus opportunities. Develop beyond one function. Build experience in operations, people management, customer experience, sales, marketing, and business growth. Grow as Think Zone grows. We're expanding across the Bay Area, creating opportunities for successful team members to take on larger leadership responsibilities. Get support while building independence. You'll work closely with experienced managers and HQ teams while gradually taking greater ownership of your center.