Claim Professional Development Program Internship (CPDP Intern)

TravelersTravelersRancho Cordova, California, United States | Sacramento, California, United States
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Posted

9/23/2026

Employment

Intern

Range

$25 - $26/hr

Work style

Hybrid

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AI summary

Core responsibilities

The intern will assist in investigating, negotiating, and resolving insurance claims while learning to estimate damages and determine coverage. They will also participate in structured onboarding, project work, and mentorship opportunities to develop professional skills within the insurance industry.

Requirements overview

Candidates must be pursuing or have obtained a Bachelor's degree, preferably in business-related fields. A cumulative GPA of 3.0 or above is preferred, along with proficiency in Microsoft Office.

Key skills

Claims investigationNegotiationDamage estimationCoverage determinationCustomer serviceAnalytical skillsProblem-solvingVerbal communicationWritten communicationMicrosoft OfficeRisk managementInsurance protocols

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Education requirements

bachelor degree

About Travelers

Industry

Insurance

Employees

37,668

Type

Public Company

Size

10,001+ employees

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 170 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future. Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.

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Job categories

Finance & AccountingCustomer Service & SupportManagement & Leadership

Description

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $25.00 - $26.00 Target Openings 2 What Is the Opportunity? Applications for this posting will be reviewed on a rolling basis. We encourage you to apply as soon as possible. Applicants must be authorized to work for ANY employer in the U.S. now and in the future. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT for this role. The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, contact clients, determine coverage, scoping of losses and completing damage estimates. We are seeking applicants who are interested about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. Housing assistance is not provided. What Will You Do? Structured onboarding to Travelers systems and protocols. Exposure to Personal and Business Insurance claims of basic to moderate complexity. Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process through strong verbal and written communication skills. Observe the work of the Claim Professional through desk and "ride-alongs" with experienced employees. Work with a designated manager/mentor to develop knowledge of claims through core assignments. Develop a strong foundation of customer service, analytical and problem-solving skills. Complete challenging and meaningful project work. Perform other duties as assigned. What Will Our Ideal Candidate Have? Preferred cumulative GPA of 3.0 or above. Suggested college majors include Business Administration, Liberal Arts (with business focus preferred), Business Management, Risk Management and Insurance or a business-related discipline. Knowledge of Microsoft Office. What is a Must Have? Obtained or pursuing a Bachelor’s degree. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Requirements

  • Claims investigation
  • Negotiation
  • Damage estimation
  • Coverage determination
  • Customer service
  • Analytical skills
  • Problem-solving
  • Verbal communication
  • Written communication
  • Microsoft Office
  • Risk management
  • Insurance protocols

Benefits

  • Performance-based cash incentive awards

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