Client Service Representative - Employee Health & Benefits (Entry Level)

Marsh McLennanMarsh McLennanDublin, California, United States | Loveland, Colorado, United States | Chicago, Illinois, United States | Schaumburg, Illinois, United States | Independence, Missouri, United States | Dayton, Ohio, United States
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Posted

9/2/2026

Employment

Full time

Range

$35k - $65k/year

Work style

Hybrid

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AI summary

Core responsibilities

The Client Service Representative manages insurance programs and executes policy changes while maintaining accurate client information. They collaborate closely with the servicing team to deliver exceptional service to clients in a fast-paced environment.

Requirements overview

Candidates must have a high school diploma or equivalent and possess excellent communication and organizational skills. A bachelor's degree in business or insurance and a Life & Health license are preferred but not required.

Key skills

Communication skillsFinancial data analysisTime managementProblem solvingDetail orientationCustomer serviceMicrosoft Office SuiteInsurance industry knowledge

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Education requirements

high schoolbachelor degree

About Marsh McLennan

Industry

Professional Services

Employees

40,067

Type

Public Company

Size

10,001+ employees

This LinkedIn page is closed. Please follow us at Marsh on LinkedIn.

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Job categories

Customer Service & SupportFinance & AccountingAdministrative

Description

Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Client Service Representative, you play a vital role in delivering exceptional service to our clients. You manage insurance programs, execute policy changes, update client information, facilitate collaboration, and work with the servicing team. Our future colleague. We’d love to meet you if your professional track record includes these skills: Excellent written and verbal communication skills to effectively service customers Familiarity with analyzing financial data Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines Detail orientation and the ability to handle a wide variety of tasks Ability to work on a fast paced, high-energy team while maintaining a positive attitude High school diploma or equivalent is required These additional qualifications are a plus, but not required to apply: BS/BA in Business, Insurance or related field Proficient in MS Office Suite (Word, Excel, Outlook) 1 year of experience working in the insurance industry Life & Health license preferred, or the ability to obtain upon hire We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. A Great Place to Work. A Great Place to Perk. Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth. A small sampling of the benefits our colleagues enjoy include: Medical, dental, vision, 401K benefits and more The flexibility to work at home or an office, based on your discretion and schedule Start with 20 days of paid time off A paid day off to volunteer and company-organized volunteer events Up to $1,000 per year in matching charitable donations Up to $750 per year in wellness rewards All the nitro cold brew coffee and sparkling water you can drink A company-wide mentality that you can never appreciate your co-workers too much Who You Are is Who We Are MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.instagram.com/lifeatmma_midwest/ https://www.facebook.com/MMAMidwest https://x.com/MarshMMAMidwest https://www.linkedin.com/company/marsh-mclennan-agency #MMAMW #MMAEHB #LI-Onsite The applicable base salary range for this role is $34,650 to $64,575. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Requirements

  • Communication skills
  • Financial data analysis
  • Time management
  • Problem solving
  • Detail orientation
  • Customer service
  • Microsoft Office Suite
  • Insurance industry knowledge

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k benefits
  • Paid time off
  • Volunteer time off
  • Charitable donation matching
  • Wellness rewards
  • Tuition assistance
  • Employee assistance programs

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