The Clinical Medical Assistant provides direct patient care and clinical support to physicians and advanced care practitioners. Responsibilities include recording vital signs, performing clinical procedures, managing medical records, and assisting with administrative tasks.
Requirements overview
Candidates must have a high school diploma or equivalent and completion of a competency-based Medical Assistant training program or one year of relevant clinical experience. BLS certification is required within six months of hire.
From moms-to-be to babies to great-grandfathers, Covenant HealthCare is the one health system in the Great Lakes Bay Region that delivers extraordinary care across generations and across specialties. As the largest, most comprehensive healthcare provider in the region, you can trust Covenant HealthCare with the health needs of your entire family. We offer a broad spectrum of programs and services ranging from high-risk obstetrics, neonatal and pediatric intensive care, to acute care including a Level II Adult and Pediatric Trauma Center, cardiology, oncology, orthopaedics, robotic surgery and many other services.
But as a non-profit, our extraordinary care goes beyond our outstanding medical services. It’s our compassionate and caring team that makes the difference; their support means you always have someone by your side from diagnosis to recovery. We go above and beyond for our patients every day, and in every way. And that extraordinary commitment extends to the communities we serve. Because by working together for a healthier community, we can build a better tomorrow for generations to come.
Here’s why more families across the region prefer Covenant HealthCare:
We serve 20 counties across northeast and central Michigan
We have more than 600 physicians
We have more than 20 inpatient and outpatient facilities
We have 623 acute care licensed beds
We have over 80,000 visits a year in our trauma/emergency care center
We are a critical access hospital for seven community hospitals in Michigan's thumb region and in central Michigan
We are the largest healthcare employer in the Great Lakes Bay Region
We have more than 4,600 employees and 300 volunteers
Learn more at:
www.CovenantHealthCare.com
www.Facebook.com/CovenantHealthCare
www.Facebook.com/CovenantKidsMI
www.YouTube.com/CovenantHealthCare
www.Twitter.com/CovenantSaginaw
HealthcareAdministrativeCustomer Service & Support
Description
Overview
The Clinical Medical Assistant provides clinical support to physicians and advanced care practitioners (APPs), other healthcare professionals and direct patient care to patients. Primary clinical duties include completing vital screenings, recording patients' personal information and medical history while adhering to confidentiality standards when working with patients.
Demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.
Responsibilities
- Prepares patients for examinations by taking and recording vital signs, updating medical records, and recording details regarding the reason for visit.
- Assists providers during examinations as needed.
- Answers phones, refills medications, and other administrative duties as required.
- Performs basic clinical procedures and collects/prepares laboratory specimens.
- Assists with office referrals and prior authorizations.
- Prepares and maintains accurate patient medical records.
- Perform pre charting as needed.
- Maintains a clean and organized work environment throughout the day.
- Adhere to all HIPAA regulations and maintains patient confidentiality.
- Follow infection control protocols and safety guidelines.
- Administer medications and injections as ordered by the provider per Covenant Healthcare policies and procedures and regulatory agencies.
- Coordinates x-rays, ultrasounds, labs, EKG's, etc., as ordered by the provider per Covenant Healthcare policies and procedures.
- Sterilize medical equipment and dispose of contaminated supplies in appropriate disposal containers.
-Maintain inventory of medical and/or office supplies within budgetary constraints.
- Participates in staff meetings, in-service programs and continuing education activities as necessary.
- Performs other duties as assigned and/or vary based on medical specialty.
Qualifications
EDUCATION/EXPERIENCE
High School diploma and/or equivalent required,
AND
(1) a successful completion of a competency-based Medical Assistant (MA) training program required.
OR
(2) One (1) year experience in clinical (direct patient care) and/or medical (administrative patient support) required.
BLS certification required within six (6) months as a new hire or internal transfer.
KNOWLEDGE/SKILLS/ABILITIES
- Knowledge of proper release of information standards.
- Excellent oral communication and interpersonal skills.
- Excellent organization, time management skills and attention to detail.
- Proficiency with basic computer and typing skills.
- Ability to remain calm in stressful/difficult situations while demonstrating sensitivity and compassion in all patient interactions.
- Ability to work independently or as part of a team.
- Ability to maintain confidential information.
- Ability to properly obtain/perform the following: EKG, Tympanometry, TB testing, Waived lab testing, Vision testing, Vital signs, A.E.D use (Auto Ext. Defibrillator), BCLS (CPR), Venipuncture technique, Specimen collections, and provide patient education.
- Knowledge of medication side effects and how to effectively communicate to patients.
- Ability to properly administer medications, including proper dosage, proper site and proper schedule.
WORKING CONDITIONS/PHYSICAL DEMANDS
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Constant handling, feeling, talking, hearing, tasting, smelling, and near vision.
- Frequent lifting up to 25 lbs.
- Frequent standing, walking, twisting, reaching, depth perception, and field of vision.
- Occasional lifting up to 100 lbs. or more.
- Occasional sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, squatting, crawling, and far vision.
Why Work at Covenant HealthCare
At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.
Our benefits include:
Comprehensive medical, dental, and vision coverage
Retirement plans with employer match
Paid time off to support work-life balance
Employee wellness programs and mental health support
Tuition reimbursement, university discounts, and professional development opportunities
How to Apply
Submit your resume and any required documents with your application. A resume is required.
Applicants will receive confirmation that their application has been received. Candidate updates will be provided via email, text message, or phone call.