The Data Entry Clerk is responsible for researching, obtaining, and entering missing patient demographics and accession information into billing systems. They must also maintain accurate documentation, handle sensitive client interactions, and report any errors or PHI breaches to management.
Requirements overview
Candidates must have a High School Diploma or GED and at least one year of experience in billing, data entry, and insurance payor knowledge. Proficiency in Windows PC applications and the ability to maintain HIPAA compliance standards are required.
Key skills
Data entryBillingCustomer serviceInsurance payor knowledgeMedical terminologyKeyboardingWindows PC applicationsHIPAA complianceDocumentationTroubleshootingCommunication skillsMulti-taskingTime managementAttention to detailAnalytical skills
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Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s.
Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories.
Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients.
The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals.
More information is available at www.questdiagnostics.com. Image content features models and is intended for illustrative purposes only. May include AI-generated and/or AI-modified imagery.
Language Assistance / Non-Discrimination Notice
Asistencia de Idiomas / Aviso de no Discriminación
語言協助 / 不歧視通知
www.QuestDiagnostics.com/home/nondiscrimination
HealthcareAdministrativeCustomer Service & SupportFinance & AccountingData & Analytics
Description
Data Entry Clerk - Billing I - Monday to Friday, 7:00 AM to 3:30 PM Eastern
Pay range: $17.20 - $21 / hour
Salary offers are based on a wide range of factors including relevant skills,
training, experience, education, and, where applicable, certifications obtained.
Market and organizational factors are also considered. Successful candidates may
be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees
and their families in living healthy, happy lives. Our pay and benefit plans
have been designed to promote employee health in all respects – physical,
financial, and developmental. Depending on whether it is a part-time or
full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who
work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months
of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
RESPONSIBILITIES
* Research, obtains and enters missing information/demographics for completion
of accessions.
* Conducts data entry for completion of accessions.
* Demonstrates competency in eligibility, billing and receivable systems and
associated applications.
* Informs customers of billing problems/issue findings and resolutions as
appropriate.
* Handles sensitive client and patient interactions.
* Maintains timely, accurate documentation for all appropriate transactions.
* Reports problems, and errors to management including PHI breaches.
* Ability to work independently and as part of a team.
* Meets the performance goals established for the position in the areas of
efficiency, accuracy, quality, patient and client satisfaction and
attendance.
* Other duties and tasks as required/cross functional training.
QUALIFICATIONS
Required Qualifications:
* High School Diploma; GED or equivalent work experience.
* 1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service
Skills, and Insurance Payor Knowledge
* Demonstrated ability in using computer and Windows PC applications, which
includes strong keyboard and navigation skills, troubleshooting issues and
learning new computer programs.
* Maintain Compliance and HIPAA standards at all times.
* Meet or exceed daily production standards.
* Meet or exceed daily quality standards.
* Consistent attendance with ability to meet work schedule including the
required training period.
* Successful completion of the new hire training and demonstrated proficiency
required.
Preferred Qualifications:
* Some college preferred.
* Medical terminology knowledge
* Ability to type and maintain a keying average of 60 WPM.
* Understands multiple billing requirements across varies payers and states.
* Ability to work overtime as needed based on departmental needs.
Soft Skills:
* Ability to work well with a fast-paced team and environment.
* Ability to adapt to changes.
* Ability to have Excellent communication skills, both verbal and written.
* Ability to multi-task.
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept
unsolicited resumes from agencies. Quest will not be responsible for paying
agency fees for any individual as to whom an agency has sent an unsolicited
resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender
Identity/Religion/National Origin/Disability/Vets or any other legally protected
status.