dental business assistant

Benefits: Paid time off 401(k) Employee discounts About the Role: DELMARVA DENTAL SERVICES PA is looking for a motivated and friendly Dental Business Assistant to join our growing team in Salisbury, MD! This is a fantastic opportunity to be the welcoming face of our practice while playing a key role in keeping daily operations running smoothly. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you! Responsibilities: Greet and check in patients, ensuring a warm and professional front desk experience Schedule and confirm patient appointments using dental practice management software Process patient billing, insurance claims, and handle insurance verification Collect and post payments, manage accounts receivable, and handle financial arrangements Answer multi-line phones, respond to patient inquiries, and manage correspondence Maintain and update accurate patient records and treatment documentation Coordinate with clinical staff to ensure efficient patient flow throughout the day Requirements: Prior experience in a dental or medical office front desk or administrative role preferred Familiarity with dental insurance billing, coding, and claims processing Proficiency with dental practice management software (Dentrix, Eaglesoft, or similar) Strong communication and interpersonal skills with a patient-first attitude Highly organized with the ability to multitask in a busy office environment Detail-oriented with accurate data entry and record-keeping abilities High school diploma or equivalent required; dental assisting or healthcare administration coursework a plus About Us: DELMARVA DENTAL SERVICES PA has been proudly serving the Salisbury, MD community and the greater Delmarva Peninsula with high-quality, patient-centered dental care. Our patients love us for our compassionate approach and commitment to making every visit comfortable and stress-free. Our team members enjoy a supportive work environment where professionalism, teamwork, and growth are always encouraged.