Direct Support Supervisor

MosaicMosaicMacomb, Illinois, United States
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Posted

8/29/2026

Employment

Full time

Range

$48k - $48k/year

Work style

On-site

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AI summary

Core responsibilities

The Direct Support Supervisor manages program operations, including staff scheduling, training, and regulatory compliance. They also facilitate community integration for individuals and provide behavioral support during emergencies.

Requirements overview

Candidates should have an Associate's degree in a related field and at least one year of relevant experience. Certifications in CPR and medication administration are required or must be obtained upon hiring.

Key skills

Staff ManagementRegulatory ComplianceSchedulingBehavioral InterventionTime ManagementLeadershipCoachingOperations ManagementRecord KeepingCrisis InterventionCommunicationSafety Monitoring

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Education requirements

associate degree

About Mosaic

Industry

Hospitals and Health Care

Employees

3,161

Type

Nonprofit

Size

1,001-5,000 employees

Mosaic is a whole-person healthcare organization reaching across 12 states providing support to nearly 5,000 people. Services empower people with disabilities, mental and behavioral needs and autism, as well as aging adults to live their best life. Mosaic is an affiliated social ministry organization of the Evangelical Lutheran Church in America and a member of Lutheran Services in America. Mosaic is a nonprofit 501(c)(3) organization. For more information, visit MosaicInfo.org.

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Job categories

Social ServicesManagement & LeadershipHealthcare

Description

ANNUAL SALARY: $47,840  IF MAKING A POSITIVE IMPACT IN THE LIVES OF OTHERS IS A CONSTANT ON YOUR TO-DO LIST -- YOU'LL LOVE WORKING WITH A TEAM THAT PUTS PEOPLE FIRST. We're looking for a Direct Support Supervisor to join our team! By joining Mosaic, you become part of a global mission advocating for people with complex needs and providing opportunities for them to enjoy a full life. As a Direct Support Supervisor, you'll coordinate and manage program operations to ensure regulatory compliance. Responsibilities include hiring, training, scheduling staff, coordinating activities and appointments, and maintaining detailed records for the individuals served. Who will love this job: A leader and a coach - who cares about the success of your team and the individuals they serve A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive What you'll do: * Facilitate the integration of individuals into the community by accompanying them to recreational and social activities * Monitor the comfort and safety of individuals by ensuring the living environments and program activities are in compliance with safety and regulatory requirements * Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies * Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary Schedule: Generally day hours Monday-Friday/some nights/some weekends/some on call responsibilities Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. Qualifications Ideally you have: * A passion to serve others * Strong attention to detail and an even stronger desire to serve others in a team environment * A love of operations and creating seamless, efficient environments * Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions. * Ability to adapt as needed in a growing environment * Associate's Degree in a related field * One year experience in a related field * Certification in CPR or willingness to obtain * Certification in medication administration or willingness to obtain Extras we think you'll love: * Daily Pay * Health Insurance * Competitive Pay * Professional & Personal Development Opportunities * Tuition Reimbursement * Paid Time Off (you earn it from day 1!)

Requirements

  • Staff Management
  • Regulatory Compliance
  • Scheduling
  • Behavioral Intervention
  • Time Management
  • Leadership
  • Coaching
  • Operations Management
  • Record Keeping
  • Crisis Intervention
  • Communication
  • Safety Monitoring

Benefits

  • Daily Pay
  • Health Insurance
  • Professional & Personal Development Opportunities
  • Tuition Reimbursement
  • Paid Time Off

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