The intern will provide administrative and project support to the Employee Relations team, assisting with workplace investigations, policy administration, and performance management. They will also conduct research, track HR metrics, and help create training materials and communication resources.
Requirements overview
Candidates must hold a high school diploma and be currently pursuing a Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Prior experience in customer service, leadership, or administrative roles is preferred.
Key skills
Microsoft OfficeData entryDocumentationCommunicationTime managementConfidentialityProfessionalismAttention to detailProblem solvingConflict resolutionPerformance managementHRISReportingCustomer serviceResearch
Resume keywordsJigup Pro
This job lists resume keywords
The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.
Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”
Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America’s top-ranked private companies. Do you have what it takes?
To learn more, go to www.loves.com, Facebook (www.facebook.com/lovestravelstops), or follow @LovesTravelStop on Twitter.
Love's College Intern Program
The Love’s college internship program is frequently referred to as the best in Oklahoma City. This rapidly growing program provides opportunities for students in multiple areas of the business to receive employee level experience, not just busy work. Students also gain valuable knowledge that they can’t get in a classroom; they are guided through proper etiquette of a professional corporate setting. With a high percentage of full time offers, Love’s takes the time to invest not only in the students, but in their future.
Over the course of the summer, Love’s interns also participate in the following activities:
Tour of multiple business operations
Q&A sessions with executives
Participation in Greater Grads: InternOKC
Community volunteering activities
Social/Networking events
Classroom skills based training
Mentor program
BASIC PURPOSE:
The Employee Relations Intern provides administrative and project support to the Employee Relations team while gaining practical experience in human resources, workplace investigations, employee advocacy, policy administration, performance management, and compliance. This position assists with employee relations initiatives, research, documentation, reporting, and special projects while maintaining confidentiality and professionalism.
The intern will partner with HR professionals to develop an understanding of employment laws, workplace investigations, conflict resolution, corrective action processes, and employee support programs.
MAJOR RESPONSIBILITIES:
• Assist Employee Relations team members with case management, documentation, and administrative support activities.
• Support workplace investigations by organizing records, gathering information, maintaining investigation files, and preparing documentation under HR guidance.
• Assist with employee relations projects focused on engagement, communication, policy administration, and workplace culture initiatives.
• Research HR and employment-related topics and summarize findings for Employee Relations team members.
• Observe and participate in employee relations processes to gain exposure to conflict resolution, performance management, corrective action, and workplace concerns.
• Assist with tracking employee relations metrics, reporting, and trend analysis.
• Support ADA accommodation, unemployment, leave administration, and employee complaint processes through administrative and documentation support as appropriate.
• Maintain confidential employee information in accordance with company policies and applicable laws.
• Assist with creating training materials, presentations, and communication resources for leaders and employees.
• Participate in HR team meetings, training sessions, and professional development activities.
• Support special projects and other duties as assigned.
EDUCATION AND EXPERIENCE:
Education:
• High School Diploma or Equivalent
• Currently pursuing a Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Leadership, or a related field.
Experience:
• Prior customer service, leadership, volunteer, campus organization, or administrative experience preferred.
• Demonstrated interest in Human Resources or Employee Relations
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills:
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to learn HRIS, case management, and reporting systems.
• Strong data entry and documentation skills.
Soft Skills:
• Strong verbal and written communication skills.
• Effective organizational and time management abilities.
• High level of confidentiality and professionalism.
• Strong attention to detail.
• Ability to analyze information and solve problems.
• Ability to work independently and collaboratively within a team environment.
• Customer-service mindset with a focus on employee support and positive workplace relationships
Physical Demands:
• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 25 pounds.
• Manual dexterity sufficient to operate a computer keyboard and calculator.
Love's Family of Companies encourages growth within the Company and the development of it's employees. Please make sure you have supervisor or manager approval prior to applying for a different position within the Company. If you have any questions, please contact your recruiter.