The role involves identifying and pursuing new sales opportunities while managing customer inquiries and quotes to deliver tailored logistics solutions. You will also collaborate with team members to execute account implementation plans and maintain accurate records within the CRM system.
Requirements overview
Candidates are required to have a High School Diploma or GED, with an Associate's or Bachelor's degree preferred. Strong phone communication, proficiency in CRM and Microsoft Office, and a coachable, analytical mindset are essential for success in this role.
Circle Logistics was founded in Fort Wayne, Indiana in 2011 by Eric Fortmeyer and Chad Buchanan. Fifteen years later, we're a privately held 3PL moving roughly 33,000 loads a month across the U.S., Canada, and Mexico, with an asset-based fleet, a vetted carrier network, and branches across the country. We've grown without losing the part that mattered most at the beginning: when something is on the line, a real person picks up the phone.
For shippers. We move freight across every major mode (dry van, reefer, flatbed, expedite, oversize, auto, bulk, LTL, and air) for customers ranging from family-owned manufacturers to Fortune 500 supply chains. Our work is built on three commitments we make on every load: No Fail Service, Personalized Communication, and Innovative Solutions. No Fail Service means we own the load from tender to delivery and solve problems rather than explain them. Personalized Communication means a named point of contact who knows your freight. Innovative Solutions means we invest in the technology and visibility tools that keep you out of the weeds.
For our team. Circle is built on an intrapreneurial branch model. Top performers don't hit a ceiling. They build books, build teams, and in many cases build branches of their own with real ownership of the outcome.
For carriers. We work with a hand-selected network of strategic partners because our customers only work with the best. That means fair rates, fast pay, and dispatchers who treat drivers like partners.
Big enough to handle complex freight at scale. Small enough that the people running your account actually know your business.
SalesLogisticsCustomer Service & SupportTransportation
Description
Company Description
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:
No Fail Service
Personalized Communication
Innovative Solutions
We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving.
Job Description
We're looking for an enthusiastic and driven Entry Level Inside Sales professional to join our growing team in Fort Wayne, United States. In this role, you'll be the voice of our organization, connecting with customers, uncovering their needs, and delivering tailored solutions that make a real difference. This is an excellent opportunity to launch your sales career with a logistics company that values your growth, supports your development, and celebrates your wins. You'll work alongside a collaborative team that's committed to excellence and customer satisfaction, while building the skills and confidence needed to thrive in a dynamic sales environment.
Identify and pursue new sales opportunities through research, analysis, and strategic outreach to build a strong pipeline
Develop a deep understanding of customer needs and pain points, then present customized solutions that genuinely solve their problems
Manage customer inquiries and quotes with accuracy and efficiency, ensuring all information is current and organized
Collaborate with team members to develop pricing strategies and execute account implementation plans that drive results
Maintain detailed and accurate records in our CRM systems, keeping all customer data clean and up-to-date
Communicate professionally and effectively with both internal teams and external customers, serving as a trusted point of contact
Stay informed about market trends, industry developments, and seasonal factors that impact sales opportunities
Support the onboarding and training of new processes, including technology adoption and system transitions
Track daily progress toward sales targets and take ownership of your performance metrics
Contribute to a positive, inclusive team culture by sharing ideas, asking questions, and supporting colleagues
Qualifications
High School Diploma or GED equivalent (required)
Associate's degree or Bachelor's degree (preferred)
Sales experience (preferred, but not required—we value coachability and willingness to learn)
Strong phone communication and interpersonal skills
Proficiency with CRM software and Microsoft Office Suite
Excellent attention to detail and organizational abilities
Analytical mindset with the ability to research and discover information independently
Time management skills and ability to prioritize multiple tasks in a fast-paced environment
Problem-solving orientation and creative thinking
Resilience and adaptability in a dynamic sales environment
Enthusiasm for customer service and a genuine desire to help clients succeed
Ability to work collaboratively within a team while also taking individual ownership of goals
Additional Information
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.