The Mitigation Technician responds to emergency property damage situations, including fire, water, storm, and mold incidents. Responsibilities include surveying damage, performing structural demolition, setting restoration equipment, and documenting the process.
Requirements overview
Candidates should have a High School Diploma or GED and at least one year of experience in a trade or manual labor position. Strong customer service skills and the ability to operate technology and company vehicles are required.
The team at Paul Davis Restoration of Suburban Maryland and Washington, D.C. proudly serves community associations and businesses throughout Washington, D.C., Montgomery County, MD, Frederick County, MD, and Prince George’s County, MD. Every member of our team brings a high level of experience, professionalism, and industry certifications to every project. What truly sets us apart, however, is our compassion. We care deeply about the people we serve and are committed to restoring not only homes, condominiums, apartments, and businesses, but also the livelihoods of those impacted by traumatic emergencies.
We offer 24 / 7 Emergency Management Services including Mold Remediation, Fire Repair and Restoration, Smoke Removal, Biohazard Cleanup, Storm Damage Repair, Board Ups, Contents Cleaning and Restoration, Rebuild and Remodeling, Water Mitigation, Hoarding Cleanup, Trauma Clean up, and Emergency Board up.
ConstructionTradesCustomer Service & SupportSecurity & Safety
Description
Benefits:
Medical, Dental, and Vision
401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Training & development
Mitigation Technician
Starting at $20.00 -$25.00 + Benefits
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Join the Paul Davis Team!
Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!
Mitigation Technician - Restoration
The Mitigation Technician position is a career in property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team is accountable for addressing the property and the customer with skill, knowledge, and professionalism and for preserving as much of the property as possible while working safely and efficiently on the job site.
RESPONSIBILITES:
Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
Survey damage within the property
Evaluate and record damage to all items within the property
Demolition of structural damage to properties through the use of hand and power tools
Perform initial site visits
Conduct moisture inspections
Set restoration equipment within guidelines
Complete assigned tasks and notes in our primary operating system (RMS)
Take photos of jobs assigned at start, completion, and throughout the process
IICRC certification available as IICRC classes are offered
Competency – Knowledge, Skills and Abilities:
Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality
Preferred Education and Experience:
High School Diploma or GED
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
Constantly move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally requires a ladder to complete jobs
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer:
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.