Description
POSITION SUMMARY
Enter and retrieve information contained in computer databases using a keyboard,
mouse, or trackball to update records, files, reservations, and answer inquiries
from guests. Transmit information or documents using a computer, mail, or
facsimile machine. Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet,
database, or presentation software. Handle incoming and outgoing mail, including
date stamping and distributing incoming mail. Create and maintain computer- and
paper-based filing and organization systems for records, reports, documents,
etc. Compile, copy, sort, and file records of office activities, business
transactions, and other activities. Enter and locate work-related information
using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests’ service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones
using appropriate etiquette. Develop and maintain positive working relationships
with others, support team to reach common goals, and listen and respond
appropriately to the concerns of other employees. Move, lift, carry, push, pull,
and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
We’re proud to offer a wide range of benefits designed to support you and your
family, enrich your wellbeing, empower your career, and spark new adventures.
Benefits eligibility and options may vary depending on employment status,
position and location. Click here
[https://life.marriott.com/wp-content/uploads/2025/09/benefitsoverviewf_2025edits_8.19.25.pdf] to
learn more.
Why have less when you can have MORE — all under one roof? Rooted in our
expertise and leadership in meetings and experiences, Gaylord Hotels
intentionally deliver environments, services and programming that bring people
together in an extraordinary way. The heart of our brand are STARs, who are
creative, entrepreneurial and dedicated to providing thoughtful, big-hearted
service to guests. At Gaylord, we provide STARs with opportunities well beyond
that of a traditional hotel—offering you endless career opportunities, the
extras, and MORE. In joining Gaylord, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your
purpose, belong to an amazing global team, and become the best version of you.