Family Support Worker

Description At Children & Families of Iowa, our mission is simple but powerful: Restore Hope. Build Futures. Change Lives. As a Family Support Worker, you’ll play a vital role in helping children and families navigate difficult circumstances and work toward stability and healing. In this role, you’ll support families experiencing trauma or life challenges by providing guidance, transportation, and supervised family interactions. You’ll collaborate with parents, children, foster families, and other professionals who share a commitment to keeping families safe, supported, and connected. If you’re passionate about helping others and want a career where your work truly matters, we’d love to hear from you. WHAT YOU'LL DO As a Family Support Worker, you will: Provide transportation for families and children as needed Facilitate and supervise family interactions Provide crisis intervention and support services Coordinate and schedule meetings between families and FCS team members Complete accurate and timely case documentation Collaborate with a team dedicated to supporting and strengthening families Every day, your work will help families stay connected and move toward a healthier future. WHY YOU'LL LOE WORKING HERE We value our employees and offer a supportive environment with meaningful benefits: 80 hours of vacation time after just 90 days Up to 480 hours of accrued paid sick leave 8 paid holidays annually Comprehensive benefits package including medical, dental, and vision Company-provided life insurance with optional voluntary coverage Short-Term and Long-Term Disability coverage 401(k) with company match Employee Assistance Program (EAP) Employee Referral Program Requirements Minimum Qualifications High school diploma or equivalent At least one year of experience in human services working with children and/or dependent adults Preferred qualifications, but not required: Associate degree with at least six months of relevant experience, or Bachelor’s degree in human services or a related field Additional Requirements Ability to work independently, respond to emergencies, and meet deadlines Strong verbal and written communication skills Reliable internet access or ability to work from an office location Valid driver’s license Auto insurance with liability coverage and a safe driving record Candidates with diverse backgrounds and multilingual abilities are strongly encouraged to apply. Children & Families of Iowa is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Learn more about our mission and programs at www.cfiowa.org.