Forward Deployed Engineer, New Grad

Retell AIRetell AIRedwood City, California, United States
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Posted

9/12/2026

Employment

Full time

Range

$150k - $250k/year

Work style

On-site

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AI summary

Core responsibilities

You will build and launch voice AI solutions for enterprise customers while working directly with them to understand their needs. Additionally, you will partner with sales teams on technical discussions and turn customer feedback into product improvements.

Requirements overview

This role is for a recent graduate with a strong technical background and experience from software engineering internships. You must be proficient in Python, JavaScript, or similar languages and possess a strong interest in startups and customer-facing work.

Key skills

PythonJavaScriptVoice AISoftware engineeringCustomer relationsSystem integrationCRMERPTechnical prototypingArchitectureProblem-solvingCommunication

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About Retell AI

Industry

Technology, Information and Internet

Employees

172

Type

Privately Held

Size

51-200 employees

Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.

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Job categories

TechnologySoftwareEngineeringCustomer Service & SupportSales

Description

ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B. Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction. We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world. Let's build the future together. Recent recognition: No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026 Top 50 AI Apps, a16z (2025) #3 Fastest-Growing Software Company, G2 Best Software Awards 2026 Best Agentic AI Software, G2 Best Software Awards 2026 #4 Fastest-Growing Software Vendor, Brex Benchmark 2025 Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC Top-Ranked Startup, Lean AI Leaderboard Backed by Y Combinator ABOUT THE ROLE We're looking for new grad builders who want to get their hands dirty and work directly with customers. As a Forward Deployed Engineer, you'll work closely with enterprise clients to build and launch voice AI solutions. You'll spend roughly 50% of your time building and 50% working directly with customers, helping understand their needs, solve problems, and get projects into production. This is a great fit for someone who has completed technical internships, has a strong interest in startups, and genuinely enjoys working with people and customers. WHAT YOU'LL DO Build and launch voice AI solutions for enterprise customers. Write production code in Python, JavaScript, or similar languages. Build integrations with CRMs, ERPs, scheduling tools, and other systems. Work directly with customers to understand their needs and solve technical problems. Partner with sales on demos, prototypes, and technical discussions. Learn Retell's platform and become an expert in building voice AI agents. Turn customer feedback into product and engineering improvements. YOU MIGHT THRIVE IF You're a recent graduate with a strong technical background. You've completed one or more software engineering, technical, or similar internships. You like building things and figuring things out on your own. You have a strong interest in startups and want to work in a fast-moving environment. You enjoy working directly with customers and explaining technical concepts. You're comfortable with ambiguity and taking ownership. You can code in Python, JavaScript, or a similar language. You're excited about AI and want to learn how to build real-world AI systems. JOB DETAILS Cash: $150k - $250k Equity: Equity Provided Location: Redwood City, CA, US - relocation provided US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas. OTHER BENEFITS 100% coverage for medical, dental, and vision insurance $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks $200/month wellness reimbursement $300/month commuter reimbursement $75/month phone bill reimbursement $50/month internet reimbursement COMPENSATION PHILOSOPHY Best Offer Upfront: Choose from three cash-equity balance options; no negotiation needed. Top 1% Talent: Above-market pay to attract exceptional builders. High Ownership: Small teams, significant responsibility, and meaningful equity. Performance-Based: Offers tied to interview performance, not experience or past salaries. INTERVIEW PROCESS Online Assessment Recruiter Intro Call (15 min): Learn about us and share your background. Technical Phone Interview (45min): Live practical coding Technical Phone Interview (45 min): Customer facing systems design Onsite/Virtual Interviews (2–3 hrs): Three rounds focused on communication, architecture, and problem-solving.

Requirements

  • Python
  • JavaScript
  • Voice AI
  • Software engineering
  • Customer relations
  • System integration
  • CRM
  • ERP
  • Technical prototyping
  • Architecture
  • Problem-solving
  • Communication

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Daily food credit
  • Wellness reimbursement
  • Commuter reimbursement
  • Phone bill reimbursement
  • Internet reimbursement
  • Equity

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