Front Desk Associate

Beltone New EnglandBeltone New EnglandCastle, Oklahoma, United States
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Posted

9/9/2026

Employment

Full time

Range

$18 - $18/hr

Work style

On-site

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AI summary

Core responsibilities

The Front Desk Associate is responsible for scheduling patient appointments, verifying insurance eligibility, and managing patient files in compliance with HIPAA. They also handle billing invoices and provide exceptional customer service while performing light office maintenance.

Requirements overview

Candidates must be proficient in Microsoft Word and Outlook with the ability to multi-task and stay organized. Experience with insurance billing and scheduling software is preferred, along with strong written and verbal communication skills.

Key skills

Microsoft WordMicrosoft OutlookPatient schedulingHIPAA complianceInsurance eligibility verificationMedical billingCustomer serviceData entryInventory managementMulti-taskingOrganizational skillsWritten communicationOral communication

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About Beltone New England

Industry

Medical Equipment Manufacturing

Employees

127

Type

Privately Held

Size

51-200 employees

Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina. We specialize in providing the most advanced hearing aid technology available, paired with exceptional patient care and personalized service. Our team is made up of passionate Hearing Care Practitioners (HCPs), Patient Care Coordinators (PCCs), leadership professionals, and dedicated support staff—all united by a shared mission to improve lives through better hearing. With a strong foundation of experienced, long-tenured team members and a welcoming environment for new talent, we foster a culture of growth, collaboration, and purpose. At Beltone New England, our core values shape everything we do: we are Honest, Confident, Dedicated, Fun, and Colorful. These values not only guide how we treat our patients but also how we support and uplift one another as a team.

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Job categories

AdministrativeHealthcareCustomer Service & Support

Description

Description Company Name: Beltone New England Job Title: Front Desk Associate Description: We offer a happy and friendly work environment in New Castle, ME and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM. Job Type: Full Time, 8-hour shift (NO WEEKENDS) Salary: $18.00 per hour Benefits: 401(k) with a 4% match after a year Health, Dental and Vision Insurance FSA Life insurance Short- and long-term disability insurance AFLAC 9 Paid Holidays Paid Time Off Paid Birthday Day Off Employee Assistance Program (EAP) Monthly bonus if you reach your office goal Responsibilities: Schedule patient appointments either in person or over the phone Maintain patient's files abiding by HIPAA regulations Verify patient's insurance eligibility and benefits through insurance carriers Create invoices to bill insurance accurately and timely with attention to detail Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm Light cleaning, filing, and inventory management Requirements Must be knowledgeable in Microsoft Word and Outlook Ability to multi-task and stay organized required Experience with billing insurance preferred Experience scheduling in a software system preferred Ability to communicate effectively orally and in writing required Experience working in a professional office environment preferred

Requirements

  • Microsoft Word
  • Microsoft Outlook
  • Patient scheduling
  • HIPAA compliance
  • Insurance eligibility verification
  • Medical billing
  • Customer service
  • Data entry
  • Inventory management
  • Multi-tasking
  • Organizational skills
  • Written communication
  • Oral communication

Benefits

  • 401(k) with a 4% match
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • FSA
  • Life Insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • AFLAC
  • 9 Paid Holidays
  • Paid Time Off
  • Paid Birthday Day Off
  • Employee Assistance Program (EAP)
  • Monthly bonus

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