Front Desk Receptionist

Trusted DoctorsTrusted DoctorsWoodbridge, Virginia, United States
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Posted

9/2/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The receptionist will manage patient scheduling, handle high-volume phone calls, and perform check-in procedures. They are also responsible for maintaining medical records, collecting payments, and verifying insurance information.

Requirements overview

Candidates must have a high school diploma or GED and at least one year of experience in medical reception. Proficiency in computer use, strong interpersonal skills, and knowledge of medical terminology are required.

Key skills

Medical ReceptionCustomer ServiceSchedulingElectronic Medical RecordsMedical TerminologyData EntryCommunication SkillsMultitaskingInterpersonal SkillsComputer LiteracyOrganizationInsurance VerificationPatient Check-inOffice Equipment Operation

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Education requirements

high schoolassociate degree

About Trusted Doctors

Industry

Medical Practices

Employees

47

Type

Privately Held

Size

51-200 employees

Trusted Doctors is a large medical group providing exceptional patient-centered healthcare to families across northern Virginia for over 50 years.

View company page

Job categories

HealthcareAdministrativeCustomer Service & Support

Description

Description We are looking for a Professional full time Medical Receptionist for our Pediatric Office in Woodbridge Va. We are looking for a computer savvy, patient friendly, efficient team player to join our dedicated staff of medical professionals. Ideal candidates will be energetic, dependable, and organized individuals with excellent communication skills.PositI’ve attitude required! Our Pediatric office is a GREAT PLACE to work offering excellent benefits such as: Paid Time Off; 401k; Health Insurance and Paid Holidays. Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides a welcoming, professional greeting to patients and other visitors. Answers a high volume of calls in a courteous and professional manner. Works as part of the team using scheduling matrix to schedule patient appointments. Performs basic patient care activities including organization of medical records to ensure provider has all the necessary information available during the patient’s encounter. Performs reception duties in an efficient, professional and courteous manner. Optimizes patients’ satisfaction, provider time and treatment room utilization by scheduling appointments appropriately and completing check-in process in a timely fashion. Operate a variety of standard office machines. Collection of copayments and patient due balances. Scanning reports and filing into EHR. Collection, entry and verification of demographic and insurance information. Other duties that may be assigned by supervisor. EDUCATION, QUALIFICATION AND CREDENTIALS: High school diploma/GED required (Associate degree preferred) 1 year experience in medical reception is required 1 year experience in customer service is preferred Electronic Medical Records (EMRs) experience is desirable SKILLS, KNOWLEDGE AND ABILITIES: Excellent interpersonal skills. Able to work independently or as part of a team. Ability to multitask. Great customer service skills. Ability to read, understand and follow oral and written communication. Understanding of Medical Terminology. Ability to use a computer, practice management software, copier, and fax machine. Team & service oriented, organized, has good judgment, punctual with stable work history. This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.

Requirements

  • Medical Reception
  • Customer Service
  • Scheduling
  • Electronic Medical Records
  • Medical Terminology
  • Data Entry
  • Communication Skills
  • Multitasking
  • Interpersonal Skills
  • Computer Literacy
  • Organization
  • Insurance Verification
  • Patient Check-in
  • Office Equipment Operation

Benefits

  • Paid Time Off
  • 401k
  • Health Insurance
  • Paid Holidays

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