Funeral Aranger

The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one. Overview & Responsibilities:   * Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures * Confirms authorization to proceed with the service arrangements * Retains heritage and grows market share through active involvement with the community, religious and other organizations * Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services * Drives funeral vehicles as needed * Assists at the chapel, church services, and cemetery * Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families * Sets up and removes chairs, properly caring for and storing these items * Provides aftercare in the absence of the Family Service Counselor * Provides information on insurance, health benefits, and pension * Shares pre-need referrals with Family Service Advisors * Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations * Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry * Assists with general office duties, including answering phones and preparing reports as necessary * Assists with the maintenance of vehicles, the facility, and property * Receives caskets and other funeral home supplies as well as stock inventory * Performs other duties as assigned Requirements & Qualifications:   * High school diploma or equivalent * Experience as a funeral assistant is preferred * Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)  * Availability to work on-call weekdays and weekends as needed * Strong communication skills and high levels of compassion and integrity * Ability to multi-task and set priorities while being detail-oriented * Ability to lift 100lbs safely * Valid state-issued driver's license with a clear driving record   #HP2023