The General Helper provides essential support to production, shipping, and maintenance operations through material handling and machine assistance. They are responsible for maintaining a clean, safe work environment and performing janitorial tasks as needed.
Requirements overview
Candidates should have 1-3 years of related experience and the ability to lift up to 50-75 lbs. A high school diploma or GED is preferred, and basic knowledge of warehouse operations is required.
Key skills
Material handlingWarehouse operationsMachine supportHousekeepingInventory documentationSafety compliancePalletizingLoading and unloadingProblem-solvingAttention to detailTeamworkCommunication skillsForklift operation
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Transportation, Logistics, Supply Chain and Storage
Employees
7,919
Type
Privately Held
Size
5,001-10,000 employees
Veritiv Operating Company is a leading, global provider of specialty packaging solutions designed to help businesses operate more sustainably and efficiently. Beyond packaging, Veritiv delivers JanSan, hygiene, print, and publishing products and services that support cleaner, safer, and more resilient operations. Serving customers across a wide range of industries, Veritiv combines an extensive distribution network in the U.S. and Mexico with deep expertise, global resources, and team members around the world focused on improving performance and helping customers adapt to a rapidly changing marketplace. Learn more at www.veritiv.com.
Our vision is to be the most desired B2B design-to-delivery provider by serving our customers with a solutions-first mindset. We achieve this through living our CODE of Values every day. Our values unite us as one team, represent who we are as a company and influence our operations. The Veritiv CODE is our guidepost for everything we do to get to what matters most.
C - Cultivate Innovation
O - Own It
D - Delivery and Delight
E - Embrace the Green
Job Purpose:
Our General Helper will be responsible for providing essential support to production, shipping, and maintenance operations to ensure efficient workflow and delivery of high-quality corrugated products. This role assists across departments with material handling, housekeeping, and machine support tasks while maintaining a clean and safe work environment.
Job Responsibilities:
● Assist Production Supervisors, Machine Operators, and Machine Assistants as needed to support daily operations.
● Handle raw materials and finished goods, including loading, unloading, stacking, and palletizing.
● Support production by preparing work areas, cleaning equipment, and performing basic line setup.
● Assist with hand-stripping trim, bundling, and stacking corrugated sheets for next operations or shipment.
● Perform janitorial and housekeeping tasks, including sweeping, waste disposal, and replenishing supplies.
● Move scrap corrugated material to designated areas and assist with baling operations.
● Maintain organized and safe workspaces in compliance with all company and safety standards.
● Complete basic documentation related to inventory, safety, or production activities.
● Cross-train with team members and demonstrate initiative to learn the next step in the line of progression.
● Perform other duties as assigned.
Additional Responsibilities & Qualifications:
● Ability to lift 50+ lbs and stand for extended periods.
● Basic understanding of manufacturing or warehouse operations.
● Follow all applicable Safe Operating Procedures and Safety rules.
● Forklift certification preferred but not required.
Work Experience:
● 1-3 years of related job experience.
● Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
● Ability to work in a team environment.
● Excellent verbal, written, people, and diplomacy skills are required.
● Strong problem-solving and attention to detail skills are required.
Education:
● High School Diploma/GED Preferred
Working Conditions:
The work environment for this position requires:
● Regularly working in a non-climate-controlled warehouse where exposure to cold, heat, damp or humid conditions may occur.
● Exposure to loud noise.
● Exposure to dust, mechanical hazards, moving objects, and moving vehicles.
Physical Requirements:
The physical requirements listed below are representative of those needed to successfully perform the essential functions of the job.
● Ability to lift, twist and carry up 50 - 75 pounds, manipulate (push and pull) up to 160 pounds of product with material handling equipment and skids weighing up to 2,000 pounds utilizing pallet jack.
● Walking/Standing - walk throughout the warehouse to complete customer orders. Stand when operating order picker or reach truck equipment and when operating cutter.
● Sitting - sit only when driving sit-down material handling equipment.
● Lifting - lift items weighing a few ounces up to 150 pounds with assistance .
● Stooping - performed when filling orders or putting away products assigned to floor level locations. May bend at the waist.
● Kneeling - kneel when filling orders or putting away products assigned to floor level locations.
***Pay for this position is $20.36 per hour.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and duties may change from time to time depending on our business needs.
What We Offer
Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.
About Veritiv
Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.