The Inside Account Manager will proactively contact customers to introduce lease and loan options while identifying and qualifying new sales opportunities. They are responsible for maintaining accurate CRM records and handing off qualified leads to regional Business Development Managers.
Requirements overview
Candidates must hold an associate or bachelor's degree and possess strong Microsoft Excel skills. A valid driver's license and the ability to pass background and drug screenings are required.
As one of the fastest-growing transportation specialists in the nation, we can professionally guide your organization to the next level in transportation solutions. We offer retail and fleet sales and service with applications in every industry, including car sales, light, medium, and heavy-duty truck sales, and specialty vehicle sales of school buses, fire trucks, and recreational vehicles. Furthermore, we manufacture custom service and lube truck bodies for construction and repair applications. Transwest also offers a full line of medium to heavy-duty trailers for personal and commercial use.
Complementing our truck and trailer sales is one of the nations largest full-line truck and trailer parts facilities. With 145 state-of-the-art service bays and an army of the best-certified technicians, Transwest will keeps fleets working. Should you require emergency road service, we can provide that as well.
At Transwest, we consider you a friend, and we value that relationship. Our vision is to provide a premium quality experience each time we are granted an opportunity and keep you coming back for all of your transportation needs.
Description
Trans Lease is building an Account Development Team to extend our reach into customer segments that our Business Development Managers cannot economically serve on a regular cadence. This is an entry-level sales position designed as an opportunity to build and grow in the position and in the company. Inside Account Managers who perform have a defined path to outside BDM roles, arriving there already knowing our products, our portfolio, and our customers.
This role is designed with a 2–3 year horizon before promotion to outside BDM, contingent on performance and regional openings. You won’t just be learning a phone script — you’ll be learning the business, building real customer relationships, and positioning yourself to step into the field with a warm book already in hand.
WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING:
Medical, Dental, and Vision Insurance
Life (Voluntary and Employer Paid) and Disability Insurance
401(K) with company match beginning with your first contribution.
HSA and/or FSA, as applicable
Paid Time Off, Sick Time, and Company Paid Holidays
Employee Car Discount Program
WHAT YOU'LL DO:
Work a rolling 120-day maturity list, proactively contacting customers with maturing leases and loans to introduce rewrite and replacement options.
Re-engage former customers in good standing who no longer have active paper with Trans Lease.
Make systematic outreach to active small-fleet customers who haven’t had recent BDM contact service touches that surface real opportunities.
Research and introduce Trans Lease to new prospect segments: small and regional truck dealers, specialty body and upfitter companies, niche markets, and industries with high fleet replacement cycles.
Qualify opportunities and hand off to regional BDMs for field follow-up and closing.
Close residual rewrites on smaller accounts independently within your authorization threshold.
Log every interaction same-day in CRM with a next action noted — 100% compliance, non-negotiable.
WHAT YOU WON'T DO:
Handle deal paperwork, funding coordination, or vendor management on behalf of BDMs.
Cold-call accounts that are flagged as active BDM relationships.
Unilaterally close deals above your authorization threshold.
WHO YOU ARE:
Internal employee, recent graduate or candidate for a structured sales development program.
Comfortable with consistent outbound calling — you can work a maturity list or a lapsed account list and turn contacts into real conversations, not just completed dials.
Organized and disciplined — CRM logging and pipeline hygiene aren’t optional for you.
Competitive but collaborative — you understand that your success is measured by what you surface for the team, not just what you close yourself.
Interested in commercial lending, fleet, or equipment finance (experience a plus, not required).
WHAT SUCCESS LOOKS LIKE (MONTHLY):
150+ dials, 40+ live contacts
8–12 qualified opportunities identified and passed to BDMs or closed independently
20–30+ residual rewrites closed
10+ win-back contacts on lapsed accounts
5+ new prospect introductions logged and handed to BDM
Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
Requires frequent sitting for prolonged periods of time in an office setting.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
Ability to communicate providing verbal feedback in a professional manner.
Ability to receive and analyze data and input into the computer.
Ability to lift up to 30 lbs.
Normal range of hearing and vision.
REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
Associate or bachelor’s degree.
Strong MS Excel skills and proficient with all Microsoft applications.
Willingness to learn, grow, and adapt to the changing market.
Valid Driver's License and MVR in good standing.
Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.
JOB DETAILS:
Type: Salary
Compensation Range: $60,000 + Commission
Bonus Eligibility: Yes
Reports To: National Sales Manager
Closing Date: When Filled
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