The Inside Sales Representative serves as a key customer consultant responsible for processing rental quotations, reservations, and contracts. They also manage branch showroom operations, negotiate equipment pricing, and generate new business leads.
Requirements overview
Candidates should possess exceptional relationship-building and customer service skills with the ability to multitask in a fast-paced environment. A bachelor's degree is preferred, and a valid driver's license with an acceptable driving record is required.
Key skills
Customer serviceRelationship buildingSalesNegotiationMultitaskingCommunicationInterpersonal skillsAttention to detailLead generationOrder fulfillmentInventory managementDispatching
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United Rentals Europe is the industry leader in the European Fluid, Power and Tool solutions market. We provide rental products, customizable rental solutions, and comprehensive tool management services. The equipment we offer is designed with safety and quality as top priorities, featuring “plug and play” capabilities and great versatility for a wide range of applications. We work together with our customers to find solutions with a shared commitment to service and safety. This translates into unique benefits and the best rental solutions for your jobsite.
United Rentals, Inc. is the largest equipment rental company in the world. As of December 31, 2023, the company had an integrated network of 1,504 rental locations in North America, 38 in Europe, 23 in Australia and 19 in New Zealand. In North America, the company operates in 49 states and every Canadian province. The company’s approximately 26,300 employees at December 31, 2023 serve construction and industrial customers, utilities, municipalities, homeowners and others. The company offers approximately 4,800 classes of equipment for rent with a total original cost of $20.66 billion. United Rentals is a member of the Standard & Poor’s 500 Index, the Barron’s 400 Index and the Russell 3000 Index® and is headquartered in Stamford, Connecticut USA.
SalesCustomer Service & SupportConstructionLogisticsAdministrative
Description
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. It's a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service. You'll multi-task, learn plenty and build your ability to drive sales and branch growth.
What you'll do:
Process rental quotations, reservations and contracts
Establish new rental and sales accounts by serving walk-in and call-in customers
Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
Dispatch delivery trucks and manage customer expectations regarding delivery
Generate leads for new business and communicate leads with Outside Sales Representatives
Warm call on lost and/or dormant accounts to retain business
Maintain a clean and presentable showroom, sufficiently stocked with merchandise
Other duties assigned as needed
Requirements:
Bachelor's degree preferred or equivalent experience
Exceptional relationship-building and customer service skills
Strong ability to multitask in a fast-paced environment
Excellent teamwork, interpersonal and communication skills
Keen attention to detail
Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
Paid Parental Leave
United Compassion Fund
Employee Discount Program
Career Development & Promotional Opportunities
Additional Vacation Buy Up Program (US Only)
Early Wage Access through Payactiv (US Hourly Only)
Paid Sick Leave
An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings
For Canadian benefits, click here
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.