Junior Artificial Intelligence Operations Specialist

STARTING SALARY: $61,500 DESCRIPTION/JOB SUMMARY Support the implementation, operation, monitoring, and continuous improvement of Artificial Intelligence (AI) solutions to ensure they deliver safe, reliable, efficient, and measurable business value   RESPONSIBILITIES/DUTIES •Assist in testing and validating AI tools •Support the deployment and daily monitoring of enterprise AI or LLM integrations •Help map and document workflows to identify automation opportunities and redesign processes for AI enablement •Assist in pilot coordination and testing, capturing results, user feedback, and performance data •Assist with identifying high-impact AI use cases aligned with business objectives and process improvement •Work with Project Coordinators to ensure that all information is defined and collected •Track and analyze adoption metrics and success measures, summarizing insights for leadership reviews •Continuously learn about current AI trends, models, and regulatory considerations and translate them into actionable insights •Work with all departments to align AI use cases to business outcomes •Participate in team meetings to contribute ideas  •Develop and maintain technical documentation •Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management  •Focus on continuous improvement, and consistently demonstrate good business judgment  •Work effectively with all Pride departments to exceed internal and external expectations  •Pride retains the discretion to modify duties and/or assign other duties as necessary    REQUIRED SKILLS •Must be a friendly team player, professional, detail-oriented, and honest    Must have the ability to: •Multi-task, problem-solve, and prioritize in a fast-paced working environment •Work and communicate effectively with multiple departments as a cross functional team •Facilitate change, often with limited time constraints •Explain technology to nontechnical employees   Must have: •Relentless drive to achieve advancement and continuous improvement  •A strong interest in assessing, implementing and monitoring AI and automation •Basic working knowledge of Microsoft Office Word, Excel, PowerPoint, CoPilot, and ChatGPT •Basic working knowledge of Sharepoint, MS project or a similar project tracking application •Basic working knowledge of generative AI and prompt engineering fundamentals •Basic technical skills and a willingness to learn •Excellent presentation, verbal and written communication skills    REQUIRED EXPERIENCE •At least 6 months of hands-on experience using generative AI tools such as ChatGPT, Microsoft Copilot, Azure AI, or comparable platforms, in a professional or academic setting   PREFERRED EXPERIENCE •At least 2 years of experience in IT, application support, automation, data analytics, or a related technical role preferred   REQUIRED EDUCATION •Associate Degree in Computer Science, Data Analytics, Information Systems, AI or a related field   PREFERRED EDUCATION •Bachelor’s degree in Computer Science, Data Analytics, Information Systems, AI or a related field preferred   REQUIRED QUALIFICATIONS •Must be legally authorized to work in the United States without sponsorship now, or in the future   DETAILS •This job description is not intended to be all-inclusive  •In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.  Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.   If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.