You will connect with customers via phone and email to guide them through the loan process and gather necessary information. Additionally, you will assist with social media marketing and maintain relationships with past clients.
Requirements overview
Previous sales or customer service experience is required, while mortgage experience is considered a plus. A bachelor's degree is preferred, and candidates must be comfortable using Microsoft Office.
Key skills
SalesCustomer ServiceCommunicationRelationship BuildingMicrosoft OfficeOutlookLead ManagementSocial Media MarketingLoan OriginationCall Coaching
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With Corporate Headquarters in both San Diego, CA & Chicago, IL, our organization has a strong leadership team of seasoned mortgage professionals. We offer state-of-the-art technology and superior operational support, ensuring your loan process will be easy and efficient.
As one of the most trusted names in financial services for more than 100 years, our brand is known by millions who do business with Mutual of Omaha, a Fortune 500 company. We are recognized for our enduring legacy of always taking care of our customers.
Mutual of Omaha Mortgage, Inc. NMLS #1025894. Mutual of Omaha and its affiliates are an Equal Opportunity / Affirmative Action Employer, Minorities/Female/Disabled/Veteran.
Legal Disclaimers: https://www.mutualmortgage.com/legal/index
For licensing information, go to: www.nmlsconsumeraccess.org
Equal Housing Lender
For Customer Service Inquiries - Please contact Bill Sullivan at 833-721-1001
Finance & AccountingSalesCustomer Service & SupportMarketing
Description
No mortgage experience? No problem.
At Mutual of Omaha Mortgage, we hand you warm, inbound leads from customers who are already interested in working with us — no cold calling, no buying your own leads, no guessing your way through it. We invest in your training from day one so you can build a real career in mortgage lending, starting now.
Company Overview
Mutual of Omaha Mortgage is a division of Mutual of Omaha Insurance, built on hometown values and a reputation customers already trust. That trust makes your job easier — when you call, people want to talk. We're a full-service lender offering residential mortgages, refinancing, and specialty loans, backed by an outstanding operations team and pricing that stays competitive in any market.
We operate in a fast-paced, entrepreneurial environment where everyone strives to be the best — and we invest in your growth every step of the way.
Job Summary
The Junior Mortgage Consultant role is your launchpad into loan origination. You'll work directly alongside experienced Mortgage Analysts, connecting with customers by phone and email, guiding them through basic questions about the loan process, and gathering the information needed to move deals forward. You'll also help drive social media marketing and reach out to past customers to keep relationships warm. This role is designed to grow — many of our Junior Consultants move into full Mortgage Analyst positions as they build experience.
Why Choose Mutual:
Inbound Leads, Not Cold Calls — Our Mortgage Analysts work incoming leads from customers already interested in Mutual of Omaha Mortgage. It's the kind of opportunity most sales roles never offer.
Coaching From Day One — No mortgage background? No inside sales experience? We provide extensive call coaching so you can build confidence and skill with real support behind you.
Love What You Do — Help clients find real financial solutions. Sell from the heart, not with seedy tactics. Go home knowing you made a genuine impact in someone's life.
Work/Life Balance — 40 hours a week, Monday–Friday, with flexible scheduling and robust benefits.
Awesome Culture — Volunteer events, company outings, and some friendly competition on the ping pong table. Our family-like culture stands out.
Room to Grow — Your hard work here creates your next opportunity. Many Junior Consultants advance into Mortgage Analyst and other roles over time.
The Person:
You've got previous sales or customer service experience — full-time, part-time, any industry counts
Mortgage experience is a plus, but not required
Bachelor's degree preferred
You're motivated, competitive, and driven to succeed
You're a strong communicator who builds relationships easily
You're comfortable in Microsoft Office, especially Outlook
The Perks:
$17/hour base pay, plus commission on funded and closed loans — Junior Consultants typically earn an additional $500–$2,000 per month in commission on top of base pay, depending on performance
40 hours/week, Monday–Friday — real work/life balance
Medical, Dental, Vision, 401K with company match, and FSA
Real growth opportunities into Mortgage Analyst and other roles
We're growing our office with long-term employees who are building a career, not just taking a job. If that's you, we want to talk.
Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:
Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
401K with a generous employer match
Free Legal Services
Employee Loan Program