The Lab/Quality Technician performs incoming quality testing, maintains product standards, and manages laboratory equipment and documentation. They also assist in product inspections, handle chemical storage, and report testing results to the Quality team.
Requirements overview
Candidates must have a high school diploma or GED and at least one year of experience in a laboratory, quality, or manufacturing environment. Proficiency in Microsoft Office and strong organizational and problem-solving skills are required.
John Paul Mitchell Systems (JPMS) is a top manufacturer of high-quality hair care products and styling tools through several brands including Paul Mitchell, Awapuhi Wild Ginger, Tea Tree, Neuro, MITCH, plus professional hair color brands including The Demi and Color XG.
JPMS was founded in 1980 by co-founders Paul Mitchell and John Paul DeJoria with more than 300 employees globally and Michaeline DeJoria as CEO. We were the first professional hair care company to take a stand against animal testing, and we continue our strong commitment to giving back by supporting a wide range of philanthropic causes both domestically and internationally.
JPMS products can be purchased at professional salons, Paul Mitchell® Schools and through authorized online retailers. Join our team!
Description
About the Role
The Lab/Quality Technician will be responsible for incoming quality testing of current line items, maintaining product standards, handling of basic chemicals, ordering and storage, and maintaining warehouse storage for the Quality Team. In addition, the Lab/Quality Technician will manage the outreach to raw material suppliers for back-up documentation as well as assist in the day-to-day product inspection and quality department needs.
This role works fully onsite at our Wilmer TX location.
What You will Do:
Perform lab work and assist in the testing of samples as assigned by Quality
Promotes a safe working environment and complies with all Environmental Health and Safety procedures and JPMS safety rules, and applicable operational procedures and policies
Evaluate incoming production and pilot samples
Filling, labeling, and preparing samples for shipment
Reporting OOS and testing results to the Quality team
Record and communicate any observations clearly
Work with the Quality Team on product inspections and investigative projects
Review and scan in supporting documents to our document control system for products and chemicals received
Provide routine technical support for day-to-day laboratory operations
Assemble, configure, and maintain laboratory equipment and instruments for use in tests and experiments
Clean, disinfect, and maintain laboratory work areas, cleanrooms, and equipment in accordance with established procedures
Operate laboratory equipment, prepare chemical solutions, and perform analytical tests as assigned
Record test results and maintain laboratory records, logs, and documentation as instructed
Other duties may be assigned by Quality, within scope of role
Required Qualifications:
Skills:
Basic PC knowledge
Basic experience with Microsoft Office Suite (Excel, Word, Outlook)
Good time management skills & ability to follow through on assignments
Strong organizational skills
Strong problem-solving skills
Strong verbal and written communication skills
Education:
High school diploma or GED required
Experience:
1+ year prior experience in a laboratory, quality, or manufacturing environment preferred
Requirements
Preferred Qualifications:
Education:
Associate degree or college-level coursework in Chemistry, Biology, or a related science a plus
Relevant military, vocational, or trade training in a laboratory, chemical, or scientific field will be considered in lieu of formal education
Experience:
1+ year prior experience in a laboratory, quality, or manufacturing environment preferred
We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply.
Working Conditions
Office, lab and warehouse environments
Contact with chemicals
Lifting up to 15 lbs
Long periods of standing
Competitive Compensation:
The expected hourly range for this position is $19.23 to $21.15. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education.
Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
We are an Equal Opportunity Employer and take pride in a diverse environment.
Requirements
•Quality testing
•Laboratory operations
•Product inspection
•Chemical handling
•Document control
•Analytical testing
•Microsoft Office Suite
•Time management
•Organizational skills
•Problem-solving
•Verbal communication
•Written communication
•Equipment maintenance
•Safety compliance
Benefits
•Medical insurance
•Dental insurance
•Vision insurance
•Life insurance
•Accident insurance
•Critical illness insurance
•Disability insurance
•Retirement savings plans
•Company match
•Paid family leave
•Education-related programs
•Paid holidays
•Discretionary vacation time
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