Description
About North Country Healthcare (NCH):
North Country Healthcare is a non-profit affiliation of four medical facilities,
Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper
Connecticut Valley Hospital, and Weeks Medical Center, located in the White
Mountains Region of New Hampshire. NCH includes numerous physicians and medical
providers at multiple locations. This leading comprehensive
healthcare network which employs hundreds of highly trained individuals delivers
integrated patient care through three community hospitals, specialty clinics,
and home health and hospice services. NCH remains committed to the health and
well-being of the communities we serve. As a valued team member this role
emphasizes advancing High-Reliability Organization (HRO) principles, embedding a
culture of safety, accountability, and consistent high performance.
Position Summary:
Adhering to System Values, Service Excellence, and Standards of Behavior, the
Licensed Nursing Assistant (LNA) Apprentice is an employee actively enrolled in
an approved nursing assistant training program and participates in classroom
instruction, laboratory training, and supervised clinical experiences while
working toward New Hampshire LNA certification. Under the direct supervision and
direction of a Registered Nurse (RN), Licensed Practical Nurse (LPN), clinical
instructor, or other designated licensed healthcare professional, the LNA
Apprentice assists with basic patient care activities appropriate to their level
of education, training, demonstrated competency, and program requirements. The
LNA Apprentice promotes patient dignity, privacy, safety, and comfort while
developing the knowledge, skills, and behaviors necessary to transition into the
Licensed Nursing Assistant role upon successful completion of the training
program and attainment of required certification.
Essential Qualifications:
Education:
* High School Diploma or GED is Required
* Enrollment in and active participation in an approved Nursing Assistant
Training Program.
* Must meet all eligibility requirements established by the approved training
program.
Certification or Licensure:
* Additional healthcare-related training certifications appropriate to student
status.
* All employees and contracted staff will have either successful completion of
an American Heart Association* accredited course in Basic Life Support (BLS),
or ACLS and PALS combined. (for clinical staff), Heartsaver CPR AED (for
nonclinical staff), and renewal on a regular basis. *Refer to the NCH Life
Support Certification Policy for position specific requirements.
Skills:
* Active Listening
* Attention to Detail
* Basic Patient Care
* Communication Skills
* Compassionate Care
* Customer Service
* Dependability
* Infection Prevention Awareness
* Interpersonal Communication
* Observation and Reporting
* Organization
* Professionalism
* Respect for Privacy and Confidentiality
* Teamwork and Collaboration
* Time Management
Work Experience:
* No prior healthcare experience required.
* Ability to participate successfully in patient care activities as part of an
approved nursing assistant training program.
Essential Functions:
* Participates in required classroom instruction, laboratory experiences,
clinical training activities, orientation programs, and competency validation
associated with the approved Nursing Assistant Training Program.
* Performs only those patient care activities that have been taught, validated,
authorized by the training program, and assigned under appropriate
supervision.
* Assists patients with personal hygiene, grooming, bathing, dressing, oral
care, and other activities of daily living consistent with approved training
and demonstrated competency.
* Supports patient nutrition and hydration needs, including meal assistance,
feeding support, and monitoring intake as directed by licensed staff.
* Assists with elimination needs, toileting, continence care, and related
patient support activities under appropriate supervision.
* Obtains and reports vital signs, weights, intake and output, and other
patient observations that are within the apprentice's approved level of
training and competency.
* Assists with ambulation, repositioning, transfers, range-of-motion
activities, and mobility support according to established safety practices
and training requirements.
* Observes patient conditions during assigned care activities and promptly
reports on changes, concerns, abnormal findings, or potential safety risks to
the supervising RN, LPN, or clinical instructor.
* Maintains patient dignity, confidentiality, privacy, and respect while
delivering care and interacting with patients, families, visitors, and
coworkers.
* Assists in maintaining a safe, clean, organized, and comfortable patient
environment, including room organization, supply replenishment, and equipment
readiness.
* Communicates assigned-care activities, observations, completion of tasks, and
patient concerns to supervising licensed staff in a timely and professional
manner.
* Documents patient care activities and observations only as permitted by
organizational policy, training program requirements, and under required
supervision or review.
* Responds appropriately during emergency situations by following the direction
of licensed staff and performing only those tasks appropriate for the
apprentice role and current training level.
* Maintains positive working relationships with patients, families, clinical
instructors, licensed staff, medical staff, support personnel, and other
members of the healthcare team.
* Demonstrates accountability, professionalism, appropriate appearance,
effective time management, compliance with organizational policies, and
commitment to ongoing learning while preparing to transition into the
Licensed Nursing Assistant role.
* Performs additional duties as assigned.
Mental Requirements:
* Ability to maintain sustained concentration and attention to detail for
extended periods while performing hands-on patient care and operational
tasks.
* Ability to assess, interpret, and respond appropriately to changing patient
conditions, environmental factors, and safety concerns in a fast-paced
healthcare environment.
* Ability to exercise sound judgment, critical thinking, and problem-solving
skills during routine and emergency situations.
* Ability to prioritize multiple tasks simultaneously while meeting
productivity, quality, and patient care expectations.
* Ability to communicate effectively and professionally with patients,
families, physicians, and interdisciplinary team members through verbal,
written, and auditory methods.
* Ability to comprehend, retain, and apply complex instructions, policies,
procedures, and technical information.
* Ability to perform work requires frequent mental alertness, situational
awareness, and coordination while standing, walking, lifting, and using fine
motor skills for prolonged periods.
* Ability to adapt to interruptions, changing workflows, varying patient
volumes, and evolving clinical priorities with professionalism and
composure.
* Ability to work safely and effectively in environments involving exposure to
body fluids, chemicals, medical equipment, and other healthcare-related
hazards while adhering to infection prevention and safety protocols.
* Ability to accurately distinguish colors, sounds, visual cues, and monitor
readings necessary for safe patient care and equipment operation.
* Ability to maintain emotional stability, professionalism, and effective
interpersonal interactions during stressful, sensitive, or physically
demanding situations.
* Ability to collaborate effectively as part of a multidisciplinary healthcare
team while maintaining confidentiality and compliance with
organizational standard.
Work Environment Considerations: Office setting, clinical environment, remote
work expectations, travel requirements, on-call requirements, exposure risks).
North Country Healthcare is committed to providing equal employment
opportunities to all applicants and employees. North Country Healthcare and its
affiliates do not exclude people or treat them differently because of race,
color, national origin, age, disability or any other protected class. Employment
decisions are made based on job related qualifications, skills, and business
needs, and without unlawful discrimination in accordance with applicable
federal, state, and local laws.
North Country Healthcare provides reasonable accommodation to qualified
individuals with disabilities and to individuals with sincerely held religious
beliefs, as required by law. Applicants who require reasonable accommodation to
complete the application process, participate in interviews, or undergo
pre-employment testing should contact NCHRecruiting@northcountryhealth.org.