Luxury Travel Consultant – Customer Experience (Remote)

ETSETSGaithersburg, Maryland, United States
Join the waitlist to applySave this job

Invite-only right now: save jobs, track applications, build tailored resumes

Already have an account? Log in

Posted

9/20/2026

Employment

Full time

Range

Check website

Work style

Remote only

AI documents

Powered by AI

Jigup writes these against this posting once you are in, using the profile you build once.

Career path

See where this role leads

Jigup maps the next three moves from a job like this one, with the titles and the skills each step asks for.

Join the waitlist

AI summary

Core responsibilities

The Travel Experience Specialist will provide professional customer support and manage luxury travel reservations, itineraries, and special accommodations. They are responsible for monitoring bookings, ensuring accuracy, and resolving client concerns to maintain high service standards.

Requirements overview

Candidates should have strong communication skills and previous experience in travel, hospitality, or customer service. Proficiency in using digital booking tools and the ability to work independently in a remote environment are required.

Key skills

Customer serviceCommunication skillsInterpersonal skillsAttention to detailOrganizationTravel planningBooking platformsProblem solvingProfessionalismDigital tools

Resume keywordsJigup Pro

This job lists resume keywords

The terms this posting uses, pulled out so you can mirror them in your resume. Jigup Pro members see the list on the job board.

Join the waitlist

About ETS

Industry

Education Administration Programs

Employees

8,353

Type

Nonprofit

Size

1,001-5,000 employees

ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere. For more than 75 years, we have developed products and services based on rigorous research and our belief in the power of learning. Our portfolio consists of some of the world’s most trusted assessments - including the TOEFL® and TOEIC® exams, the GRE® and the Praxis® family of assessments - along with research, development and innovation that explores new frontiers in learning and measurement. Our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners are able to improve their lives through education. Visit www.ets.org to learn more.

View company page

Job categories

Customer Service & SupportHospitalityConsulting

Description

About the Position Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home. What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations Communicate essential travel details, documentation requirements, and agency guidelines Monitor bookings to ensure accuracy and follow up to confirm client satisfaction Resolve client questions or concerns with care and a solutions-focused mindset Maintain organized records and update internal systems as needed What We’re Looking For Strong communication and interpersonal skills Customer service experience in travel, hospitality, or a related field preferred Ability to work independently in a remote environment High level of organization and attention to detail Comfortable using digital tools, booking platforms, and communication software Passion for travel and creating positive client experiences Why Join Us Fully remote position (work from anywhere within approved locations) Flexible work schedule options Career development and advancement opportunities Travel-related perks and industry discounts Collaborative and supportive team culture with training provided Equal Opportunity Employer Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.

Requirements

  • Customer service
  • Communication skills
  • Interpersonal skills
  • Attention to detail
  • Organization
  • Travel planning
  • Booking platforms
  • Problem solving
  • Professionalism
  • Digital tools

Benefits

  • Fully remote position
  • Flexible work schedule
  • Career development opportunities
  • Travel-related perks
  • Industry discounts
  • Training provided

More jobs at ETS

Ready to apply?

Jigup is invite-only right now. Join the waitlist to save jobs, track applications, and build tailored resumes.

Join the waitlist