Maintenance Representative

IHGIHGPortland, Oregon, United States
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Posted

9/24/2026

Employment

Full time

Range

$21 - $25/hr

Work style

On-site

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AI summary

Core responsibilities

The Maintenance Representative is responsible for repairing, replacing, and refurbishing hotel equipment and facilities to ensure a smooth guest experience. They must also maintain safety and cleanliness standards while following preventative maintenance schedules.

Requirements overview

Candidates must have at least one year of maintenance or repair experience and a high school diploma or vocational training. Proficiency in basic plumbing, electrical work, and building management software is required, along with a reasonable level of physical fitness.

Key skills

MaintenanceRepairPlumbingElectrical maintenancePreventative maintenanceBuilding managementMicrosoft OfficeCommunication skillsCustomer service

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Education requirements

high school

About IHG

Industry

Hospitality

Employees

19,448

Type

Public Company

Size

10,001+ employees

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 21 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 160 million members, IHG has more than one million rooms across 7,000 hotels in over 100 countries, and a development pipeline of a further 2,400 properties. Luxury & Lifestyle: Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo Premium: Noted Collection, voco, Ruby HUALUXE, Crowne Plaza, EVEN Essentials: Holiday Inn Express, Holiday Inn, Garner, avid Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

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Job categories

HospitalityTradesCustomer Service & Support

Description

We go above and beyond to keep our guests’ experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.    Your day-to-day: ● Repairing, replacing and refurbishing items around the hotel ● Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel ● Following the preventative maintenance calendar and looking for new ways to improve our guests’ experiences  ● Keeping your supervisor or duty manager in the loop with supply levels ● Being ready to step up and take on extra duties when the team needs you   What We Need from You: ● You’ll have at least one year of maintenance or repair work under your belt  ● A high school diploma or related vocational training  ● You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom  ● On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures  ● CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal  ● A reasonable level of fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot  ● As well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language  ● Great communication skills, you’ll be warm, welcoming and easy to talk to   What you can expect from us:  The hourly rate for this role is $21.30 to $25.00.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees. We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.    Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.    IHG gives every member of the team  the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.     So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? EVEN Hotels is where hospitality meets wellness. At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

Requirements

  • •Maintenance
  • •Repair
  • •Plumbing
  • •Electrical maintenance
  • •Preventative maintenance
  • •Building management
  • •Microsoft Office
  • •Communication skills
  • •Customer service

Benefits

  • •Paid time off
  • •Medical insurance
  • •Dental insurance
  • •Vision insurance
  • •401k
  • •Uniform
  • •Room discounts
  • •Training

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