The Winter Outfitter is responsible for providing exceptional guest service, facilitating outdoor winter activities, and maintaining camp facilities. Duties include snow removal, equipment fitting, managing the climbing wall, and ensuring a safe, fun environment for members and guests.
Requirements overview
Candidates must possess valid CPR and First Aid certifications and have a valid driver's license with a clean driving record. The role requires physical stamina to work outdoors in winter conditions and the ability to lift up to 50 pounds.
Yellowstone Club is a private residential community set amidst the grandeur of the Rocky Mountains, just west of the famed Gallatin River near the northwest corner of Yellowstone National Park and the picturesque mountain town of Big Sky, Montana. 13,600 rolling acres are surrounded by 10,000-foot peaks, world-class skiing and blue-ribbon trout streams. Yet, as beautiful and untouched as its surroundings, Yellowstone Club is less than an hour from Bozeman, Montana and minutes from US 191.
The Club's superior amenities, easy Montana charm and overwhelming natural beauty present an incomparable venue for mountain living, year-round recreation, and cherished family traditions. Our members enjoy the spectacular beauty of the World's only private ski and golf community and the benefits of membership in this exclusive one-of-a-kind club. In addition to the 2,200 acres of powder drenched trails of world-class skiing in the winter and an 18-hole Tom Weiskopf-designed mountain golf course for the summer months, we have a full Outdoor Pursuits program for unparalleled mountain adventures.
We are always looking for the best and the brightest to join us in our mountain paradise. At Yellowstone Club, we strive to be the employer of choice in Southwest Montana by offering competitive wages and benefits, along with perks such as employee ski days on our mountain, ski passes to area resorts, reduced gym memberships, complimentary meal for every shift, and more. Our goal is to identify candidates who will help us provide the best Montana Hospitality to our members and guests.
HospitalitySports & RecreationCustomer Service & SupportTradesSecurity & Safety
Description
Summary
There’s a side of Big Sky, Montana that’s unlike anywhere else—and at Moonlight Basin, you’ll experience it firsthand. Spanning over 8,000 acres of breathtaking alpine landscape, Moonlight offers a truly unique blend of natural beauty, outdoor adventure, and elevated private club living.
As part of our team, you’ll work in one of the most scenic and inspiring environments in the country—where towering peaks, endless trails, pristine forests, and direct access to world-class skiing at Big Sky Resort are just the beginning. Whether it’s a powder-filled winter or a sun-drenched summer, Moonlight Basin is a place where work and lifestyle come together in unforgettable ways.
Our team members enjoy the opportunity to grow professionally while being immersed in a culture rooted in excellence, hospitality, and the spirit of the mountains. From golf and hiking to fly fishing, biking, and exploring nearby Yellowstone National Park, Moonlight Basin puts you at the heart of everything that makes Montana special.
Located just minutes from the town of Big Sky and within easy reach of Bozeman, Moonlight offers the perfect balance of adventure, culture, and community. If you're passionate about the outdoors, driven by service, and looking to be part of something exceptional, Moonlight Basin could be the place for you.
The Opportunity
Moonlight Basin is seeking a Winter Outfitter with the personality and ability to build trust with members, families, and guests in a safe and fun environment. Exceptional guest service, camp hosting, bartending, fire building, snow removal, and facility maintenance are all important parts of the Winter Outfitters team, with safety and fun within a unique outdoor experience as the ultimate goal.
Essential Duties & Responsibilities
Outfitting
* Meet and greet members and guests throughout the day with a professional attitude and appearance.
* Check members in and ensure they have completed seasonal waivers for all activities and equipment rentals.
* Check in members while greeting them, obtaining their first and last name and member number consistently for all areas.
* Assistmembers and guests with directions to trails and other outdoor activities.
* Check out and return all equipment while clearly explaining safety, proper use, pricing, and return policy.
* Fit members and guests for hockey and ice skating, and set them up with snow tubes, cross-country skis, and fat tire bikes while explaining proper safety precautions.
* Maintain Ulery's Lake Camp and Lake Lodge facilities, including snow removalatthe yurt area, building fires, stocking the bar and hot drinks, and cleaning allfacilitiesas necessary.
* Provide safe, fun, and professional winter snowshoe experiences, fat tire bike rides, and cross-country skiing if qualified.
* Assistwithspecial eventssuch as glow tubing and pick-up hockey games on the ice rink at Ulery's Lake Yurt.
* Serve snacks and hot and cold beverages for members andguests andrestock all items as needed.
Gymnasium and Climbing Wall
* Take full responsibility for the gymnasium and climbing wall facility.
* Complete daily equipment inspections, including visually inspecting the climbing wall, auto belays, harnesses, and hardware.
* Fit members and guests with the correct size harness and ensure it is worn properly.
* Assistin clipping and unclipping climbers on the auto belay climbingwall andmaintainsafety on the ground for all ages.
Facility Maintenance
* Helpmaintainall spacespertaining toOutfitters, including bathrooms, the bar top, food storage areas, and firewood areas daily, including sanitizing, cleaning, trash, and recycling.
* Maintain a high standard of organization with all fire pit tools and snow removal tools.
* Keep up with snow clearing throughout the day,maintainingwalkways, decking, and patios, and keeping snow and ice clearofall areas including roofing, doorways, and the ice rink, using hand shovels and small gas-powered snow removal equipment.
Competencies
* Ability to build rapport and trust with members, families, and guests in a fun, safety-focused environment.
* Strong guest service orientation and a professional, welcoming attitude.
* Comfortable teaching andfacilitatingoutdoor activities to guests of varying skill levels.
* Ability to stay calm and safety-focused while managing groups in an active outdoor setting.
Qualifications
* Wilderness First Aid preferred.
* Adult, infant, and child CPR and First Aidrequired.
* Valid driver's license, clean driving record, and personal transportationrequired.
* Outdoor activity facilitation experience (e.g., cross-country ski instructing, fat tire biking, snowshoeing) is a plus.
* Willing and able to transport yourself to and from work in snow and ice conditions.
Supervisory Responsibilities
This position has no direct supervisory responsibilities.
Benefits of Employment
* Competitive salary
* Annual discretionary bonus
* Heath, dental, vision insurance
* Matching 401(k) with match and no vesting schedule
* Short- & Long-Term Disability and Life Insurance paid for by the company
* Matching 401(k) with match and no vesting schedule
* Complimentary meal per shift
* Tuition reimbursement
* Wellness program
* End-of-season discounts on our retail store items
* Employee housing options available
Working Conditions
This position is approximately 60% indoors and 40% outdoors. Guided activities such as snowshoeing and cross-country skiing are not consistent day to day; the facility and guest service duties described above are the primary focus of the role. Work hours typically fall between 9:00 AM and 7:00 PM depending on the day's activities. Field conditions are typical of southwest Montana from December through April, including exposure to weather, ice, wind, freezing temperatures, and uneven, muddy, or snowy surfaces. All activities can be learned on the job for those willing and physically able. Safe shelters and indoor facilities are available whenever inclement weather affects outdoor guided activities. When indoors, the work environment resembles a typical ski rental shop and warming hut, with moderate temperatures and low noise levels.
Physical Requirements
* Work outdoors 5–10 hours a day in all weather conditions commonly found in southwest Montana.
* Ability to use hand tools and non-motorized equipment to helpmaintaintrails, trail signs, and activity equipment.
* Ability to bend at the waist, twist the upper body, kneel, crawl, climb, reach above the shoulders, and flex or extend the ankle, knee, and hip joints, or assume other physical positions associated with snow removal, snowshoeing, hockey, fat tire biking, Nordic skiing, and downhill ski event support.
* Ability to lift and carry up to 50 pounds, and push or pull 10–20 pounds.
Disclaimer
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Team members need to request reasonable accommodation from their manager and/or human resources.
Requirements
•Guest service
•Outdoor activity facilitation
•Snow removal
•Facility maintenance
•First aid
•CPR
•Cross-country skiing
•Snowshoeing
•Fat tire biking
•Climbing wall management
•Safety compliance
•Communication
•Bartending
•Equipment maintenance
•Conflict resolution
Benefits
•Health insurance
•Dental insurance
•Vision insurance
•401(k) matching
•Short-term disability insurance
•Long-term disability insurance
•Life insurance
•Complimentary meal per shift
•Tuition reimbursement
•Wellness program
•End-of-season retail discounts
•Employee housing options
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