The Medical Assistant Apprentice will perform administrative and clinical duties, including scheduling appointments, managing medical records, and assisting providers with patient examinations. They are responsible for collecting vital signs, preparing specimens for laboratory analysis, and ensuring patient care is delivered according to established protocols.
Requirements overview
Candidates must hold a high school diploma or equivalent and be enrolled in an approved Medical Assistant Apprenticeship Program. It is required to obtain Medical Assistant certification within one year of the hire date.
Key skills
Medical terminologyPatient schedulingVital signs monitoringPhlebotomyMedical records maintenanceBilling and codingHIPAA compliancePatient preparationSpecimen collectionInjection administrationSterile proceduresEmergency responseClinical documentationPatient interviewing
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Dosher Memorial Hospital, a Critical Access community hospital with 25 licensed acute (inpatient) beds and 64 licensed skilled nursing center beds. Approximately one mile from the Cape Fear, the hospital is located in the coastal historic town of Southport, N.C. in Brunswick County. The hospital is overseen by a publicly-elected Board of Trustees and generously supported by a volunteer force of nearly 200, making Dosher Hospital unique in the state of North Carolina. We serve the areas of Southport, St. James, Oak Island, Caswell Beach, Boiling Spring Lakes, Bolivia, Holden Beach, Calabash, Wilmington, Bald Head Island, and Brunswick County.
Description
Perform administrative and certain clinical duties under the direction of the provider. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, administering medications as directed by provider, and assisting with procedures
Functions of the Position (not an exhaustive list):
• Schedule appointments, register patients per registration protocol, collect pertinent billing information along with co-pays/deductibles, direct walk-in patients and emergencies per established policies and procedures.
• Answer all incoming calls and route them to the appropriate staff
• Escort patients to examine rooms and prepare them for the provider
• Interview patients to obtain medical information, vital signs, and assist provider in exam room
• Obtain and prepare a variety of specimens for laboratory analysis: schedules and administers, ordered laboratory tests, recognizes critical results and calls these results to providers attention
Requirements
QUALIFICATIONS
Education
• High school graduate or equivalent
• Enroll and complete approved Medical Assistant Apprenticeship Program
• Must attain Medical Assistant certification within one year of being hired into the apprenticeship program
Skills
• Ability to comprehend and follow instructions
• With appropriate supervision, ability to evaluate and assess the need for medical services
• Maintain strictest confidentiality and adhere to all HIPAA guidelines/regulations
• Exercise independent judgment
• Ability to work with individuals and families in a clinical setting to resolve health problems
• Perform skilled patient care tasks, such as: taking vital signs, administering injections, assisting with sterile procedures, and performing the tasks as appropriate to training and directed by the provider
• Ability to perform in emergency situations
Physical Demands:
• Requires full range of body motion, and twisting on a daily basis
• Repetitive twisting and pressure involving hand and finger mobility
• Lifting/carry up to 20 lbs
• Push up to 250 lbs
• Must be able to work under physically and emotionally stressed conditions
• Requires normal or corrected vision and hearing
Protection Equipment Required:
• PPE as required