Medical Business Associate - Pain Clinic

Munson HealthcareMunson HealthcareTraverse City, Michigan, United States
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Posted

8/25/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The Medical Business Associate serves as the first point of contact for patients, managing registration, insurance verification, and appointment scheduling. They are responsible for maintaining a professional environment and ensuring accurate data entry into the registration system.

Requirements overview

Candidates must possess a high school diploma or GED and have 6 months to 1 year of customer service experience. Proficiency in typing, Windows, and multiple computer systems is required.

Key skills

Customer servicePatient registrationInsurance verificationAppointment schedulingData entryWindowsComputer systemsCommunicationProfessionalism

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Education requirements

high school

About Munson Healthcare

Industry

Hospitals and Health Care

Employees

4,684

Type

Nonprofit

Size

5,001-10,000 employees

Excellence. Positivity. Teamness. Creativity. Exceptional Experiences. These are the values that define how we show up for our patients, our communities, and each other. Being Munson Material isn’t about fitting into a mold. It’s about what drives us each and every day as we care for others and one another. Whether you’re scrubbing in as an RN or serving from behind the scenes, if you aspire to be part of something different, while making a difference, there's a place for you here. Ready to find your fit? Join our talented team today.

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Job categories

HealthcareAdministrativeCustomer Service & Support

Description

Company Description Location: 550 Munson Avenue, Traverse City MI Schedule: 40 Hours Weekly: Monday to Thursday 6:30 - 5:00 PM (Occasional Friday) Sign-On Bonus: $2,700 Sign On Bonus (Terms and Conditions Apply) More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families. Qualifications What’s Required High school graduate or GED 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision. Proficient in typing, Windows, and experience with multiple computer systems. Additional Information Are you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption. Shift: Day Shift Status: Full Time

Requirements

  • Customer service
  • Patient registration
  • Insurance verification
  • Appointment scheduling
  • Data entry
  • Windows
  • Computer systems
  • Communication
  • Professionalism

Benefits

  • Tuition reimbursement
  • Paid holidays
  • Generous PTO
  • Employee discounts
  • Retirement counseling
  • Wellness platform
  • Sign-on bonus

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