The Office Coordinator provides administrative support, manages office facilities, and ensures a professional front desk experience for guests and staff. Responsibilities include maintaining supply inventories, coordinating facility repairs, and assisting various departments with clerical projects.
Requirements overview
Candidates must have a high school diploma and 1-2 years of experience in a front desk or customer service role. Proficiency in Microsoft Office, strong communication skills, and the ability to perform physical tasks like lifting up to 25 pounds are required.
Strategic Factory is your single-point provider for print, signage, branding, and marketing. We're a Maryland-based industry leader with the award-winning expertise to provide a variety of products and service solutions including printing and mailing, interior and exterior signage, branded apparel, promotional products, graphic design, content writing, marketing, and digital strategy.
Here, company culture is everything. In working with us, you’ll find that our team members "Can Do", "Will Do", and are "Happy To" make your concept a reality. We provide the best solutions for our customers by hiring the best people. At Strategic Factory, our success is defined by the industry experts that make up our teams and the passion they have for what they do. Our rockstar team members have backgrounds as press operators, welders & fabricators, relationship managers, graphic designers, financial professionals, and beyond.
AdministrativeCustomer Service & SupportManagement & Leadership
Description
Description
Position Summary
While working as our Office Coordinator, you will be tasked with fulfilling duties and performing tasks related to administrative support, facilities management and customer service. The person in this position assists with daily operational tasks supporting office operations and representing the business in a positive light.
Essential Duties and Responsibilities
Front Desk Responsibilities
Greeting guests and candidates in a friendly and professional manner daily and ensure their meetings begin timely by alerting team members promptly.
Manage conference rooms and meeting rooms making sure they are stocked and clean after each meeting
Ensure flawless presentation of office spaces visible to guests
Collect will-call orders, give them to the arriving customer, and ensure they have terms or are paid before they leave
Accept incoming deliveries and route to appropriate team members
Control all deliveries between buildings in conjunction with front desk support at SF2
Facilities Responsibilities
Maintain and manage SF1 facilities supplies inventory, ensuring accurate tracking and organization of supplies and materials.
Conduct weekly building inspections to identify facility maintenance needs, safety concerns, and operational issues.
Perform daily inspections of conference rooms to ensure cleanliness, functionality, and readiness for use.
Coordinate facility service calls and repairs with the Facilities Coordinator, serving as the primary on-site contact for vendors and contractors during scheduled work at the main office.
Respond to and assist with urgent facilities-related service tickets at the SF1 location, helping to ensure timely resolution of issues.
Complete weekly fleet inspections for vehicles assigned to SF1, documenting any maintenance, safety, or operational concerns and reporting findings as needed.
Other Responsibilities
Work on administrative support projects and related clerical duties for HR, Marketing and IT teams as needed
Regular, reliable, and punctual attendance
Other duties as assigned
Requirements
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and/or Experience
High School Diploma is required but 1-2 years of prior experience or training in front desk or similar customer service experience is necessary.
Computer Skills
Performing this job successfully requires that an individual have a solid understanding of computers, data entry, internet searches, the Microsoft Office suite and email applications.
Other Qualifications
Ability to write effective correspondence to customers and coworkers
Ability to pass a background check
Vision abilities required by this job include being able to see clearly at 20 inches or less, distinguish colors, and adjust focus
Mathematical abilities required by this job include reading a ruler, calculating simple costs, and other basic mathematical skills
Job Competencies
Strong attention to detail
Excellent communication skills
Positive attitude
Committed to company mission and values
Flexible and willing to adapt to change
Physical Demands and Work Environment
While performing the duties of this job, one is regularly required to sit at a desk and answer phones and work on computer desktops. Regular standing and walking to copiers, printers, and scanners is required. The associate must occasionally lift and/or move up to 25 pounds.
While performing the duties of this job, the associate is regularly exposed to noise typical of an office environment such as printers, computers, and phones operating.
Why Work for Strategic Factory?
Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.
Massive advancement opportunities. Join a rapidly growing company that’s poised to double in size in the next three years.
Gorgeous work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.
Strategic benefits. Our comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.
Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.
Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.
Strategic Factory is an Equal Opportunity Employer