Patient Access Rep Fulltime/Days 10 hr. shifts

KPC GLOBAL MEDICAL CENTERS INC.KPC GLOBAL MEDICAL CENTERS INC.Menifee, California, United States
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Posted

8/26/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The Admitting Clerk is responsible for managing patient admissions, including discussing financial and insurance matters with patients or their representatives. The role also involves maintaining professional customer service standards and performing general office duties as assigned.

Requirements overview

Candidates should have at least one year of hospital admitting or customer service experience and a high school diploma or equivalent. The position requires the ability to work weekends and holidays, as well as completion of violence prevention and de-escalation training within 90 days.

Key skills

CommunicationInterpersonal skillsProblem solvingProcess efficiencyInsurance benefits knowledgeBilling proceduresCollection proceduresOffice proceduresCustomer serviceHospital admittingViolence preventionDe-escalation

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Education requirements

high school

About KPC GLOBAL MEDICAL CENTERS INC.

Industry

Hospitals and Health Care

Employees

532

Type

Privately Held

Size

1,001-5,000 employees

The KPC Health is a global leader in healthcare, pharmaceuticals, education, engineering and real estate. Originally founded by world-renowned orthopedic surgeon and entrepreneur, Dr. Kali Chaudhuri, the KPC Group has reached an unprecedented level of success through its vision, innovation, and leadership. Today, the KPC Group has amassed over $10 billion in assets, including hospitals, clinics, schools, commercial real estate properties, and agricultural research centers. As pioneers in technology for the healthcare industry the KPC Group healthcare division, KPC Health, has successfully established a group of integrated healthcare delivery systems consisting of acute care hospitals, Independent Physicians Associations (IPAs), medical groups, urgent care facilities, and various fully integrated multi-specialty medical facilities throughout the western United States. Our California facilities include: Anaheim Global Medical Center Chapman Global Medical Center Hemet Valley Medical Center Menifee Valley Medical Center Orange County Global Medical Center South Coast Global Medical Center Victor Valley Global Medical Center Our facilities collectively serve some of California’s most densely populated areas in the Southern California region – totaling nearly ten million people. KPC Health has invested nearly $100 million in the latest information technology transforming one of the oldest hospital systems in the United States into a state of the art healthcare operation with an advanced Electronic Medical Records system. Most importantly, we have invested in our people. KPC Health attributes its overall successes to the highly skilled, advanced trained, expert physicians, nurses, information technology specialists and staff. Investing in having the very best workforce has enabled KPC Health to maximize its technological capabilities to best serves its patients, their families and the communities its hospitals and medical institutions it serves. As community hospitals dedicated to the health and welfare of each and every community we serve, we are investing in a number of non-profit and charity-based organizations, including the American Heart Association, March of Dimes for healthy babies, and Caterina’s Club for feeding hungry children. We believe our involvement in the promotion of these programs is crucial to serving our communities. For us, healthcare is not just about caring for our patients, but also about investing in the people of Orange County. Our mission is to ensure everyone we encounter enjoys life in great health.

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Job categories

HealthcareCustomer Service & SupportAdministrative

Description

JOB TITLE: Admitting Clerk REPORTS TO: Manager, Admitting POSITION SUMMARY: Ability to communicate effectively, both verbally and non-verbally. Demonstrate strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with all customers. Ability to discuss personal and financial matters with patients/or representatives. Good problem solving and process efficiency skills. Knowledge of insurance benefits, covered services, billing and collection procedures for all government insurance. General knowledge of office procedures and ability to utilize resource in an organized manner. Performs all other duties as assigned. EDUCATION/EXPERIENCE: High school diploma or equivalent preferred. Minimum of one year of hospital admitting experience preferred. Minimum of one year of customer service experience preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Violence Prevention & De-Escalation required within 90 days of hire. This position REQUIRES to work Weekends & Holidays. 

Requirements

  • •Communication
  • •Interpersonal skills
  • •Problem solving
  • •Process efficiency
  • •Insurance benefits knowledge
  • •Billing procedures
  • •Collection procedures
  • •Office procedures
  • •Customer service
  • •Hospital admitting
  • •Violence prevention
  • •De-escalation

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