Patient Care Coordinator for a Behavioral Health Organization in US (Home Based Full Time)

Virtual CoworkerVirtual CoworkerCranberry Township, Pennsylvania, United States
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Posted

9/25/2026

Employment

Full time

Range

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Work style

Remote only

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AI summary

Core responsibilities

The Patient Care Coordinator manages patient and provider communications, schedules appointments, and ensures documentation compliance. They also facilitate patient-provider matching and provide trauma-informed support while adhering to healthcare regulations.

Requirements overview

The role requires strong organizational and communication skills to manage patient records and support care team collaboration. Candidates must be proficient in navigating healthcare documentation and maintaining compliance with federal and state privacy laws.

Key skills

Patient SupportSchedulingDocumentation ComplianceHIPAA ComplianceTrauma-informed CareTechnology TroubleshootingCommunicationData EntryCare CoordinationRecords Management

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About Virtual Coworker

Industry

Outsourcing and Offshoring Consulting

Employees

507

Type

Privately Held

Size

201-500 employees

At Virtual Coworker, we exist to create better working relationships for everyone. Companies come to us to hire a virtual assistant from the Philippines and build high-performing remote teams without the overhead. Candidates join us to find roles that genuinely fit their skills, lifestyle, and ambitions. Our virtual assistant Philippines network is built on quality, care, and connection. So whether you're scaling a business or building a career, you'll find your fit here. For businesses, we take the guesswork out of remote hiring. We source, screen, and shortlist experienced professionals across administration, customer service, bookkeeping, digital marketing, and more, matching you with the right person for your team and culture. Our clients don't just fill roles; they build long-term partnerships with talented people who are invested in their success. For candidates, we offer more than just job placements. We take the time to understand your strengths, ambitions, and work style, then connect you with clients who value what you bring. We champion healthy work culture and work-life balance, because we believe great people deserve great environments. What sets us apart is our commitment to getting it right. We're not a marketplace- we're a dedicated team with deep expertise in the virtual assistant Philippines space, and we stay involved long after a placement is made. Thousands of businesses and professionals have found their fit with Virtual Coworker. Ready to find yours? ✔️ This is the only official Virtual Coworker LinkedIn page.

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Job categories

HealthcareCustomer Service & SupportSocial ServicesAdministrative

Description

• Respond to patient and provider support requests and communications for all service lines via in-person, phone or electronic communication. • Communicate with providers to ensure collaboration among members of the care team prioritizing quality, integrated care. • Match new and current patient service requests based on criteria set for patient-provider matching such as reason for seeking treatment, appropriateness for care, insurance compatibility, and provider availability. • Monitor patient completion of documentation requirements to ensure compliance with organizational policy and procedure. • Perform patient care support tasks related to scheduling, records requests and releases of information, patient information updates (e.g., demographics, contact info), documentation assignments, medication refills, and technology troubleshooting. • Collaborate and support other care coordinators to ensure the care team prioritizes quality, integrated care. • Report qualitative and quantitative information to Patient Care Specialists and Care Manager to support ongoing feedback of organizational processes. • Provide trauma-informed support by responding to team members or patients with empathy and professionalism. • Comply with all relevant federal and state laws, regulations, and ethical guidelines related to mental healthcare such as but not limited to the HIPAA Privacy Rule, the Mental Health Procedures Act, and the Health Information Technology for Economic and Clinical Health Act. • Support a positive and collaborative work environment with team members.

Requirements

  • •Patient Support
  • •Scheduling
  • •Documentation Compliance
  • •HIPAA Compliance
  • •Trauma-informed Care
  • •Technology Troubleshooting
  • •Communication
  • •Data Entry
  • •Care Coordination
  • •Records Management

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