The Patient Navigator provides direct and indirect patient care in an outpatient cancer clinic under the supervision of licensed providers. Responsibilities include assisting with examinations, managing insurance authorizations, and coordinating navigation activities for patients with malignancies or hematologic disorders.
Requirements overview
Candidates must hold an active California Licensed Vocational Nurse (LVN) license and Basic Life Support (BLS) certification. A minimum of six months of LVN experience or one year of Medical Assistant experience in a back-office setting is required.
Key skills
Oncology nursingHematology nursingPatient navigationInfusion center proceduresElectronic medical recordsPatient careClinical documentationIV therapyBlood withdrawalBasic life supportCritical thinkingProblem solvingTime managementCommunicationInsurance authorizationMedical coding
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About Loma Linda University Medical Center
An outgrowth of the original Sanitarium on the hill in 1905, the present 11-story Loma Linda University Medical Center (LLUMC) opened on July 9, 1967. With the completion of the Loma Linda University Children's Hospital (LLUCH) in late 1993, nearly 900 beds are available for patient care, including at Loma Linda University Medical Center East Campus and Loma Linda University Behavioral Medicine Center (LLUBMC). Loma Linda University Health Care (LLUHC), a management service organization, supports the many programs and services provided by our 400+ faculty physicians. LLUMC operates some of the largest clinical programs in the United States in areas such as neonatal care and outpatient surgery and is recognized as the international leader in infant heart transplantation and proton treatments for cancer. Each year, the institution admits more than 33,000 inpatients and serves roughly half a million outpatients. LLUMC is the only level one regional trauma center for Inyo, Mono, Riverside, and San Bernardino counties.
Our Mission
The mission of Loma Linda University Medical Center is to continue the healing ministry of Jesus Christ, to make man whole, in a setting of advancing medical science and to provide a stimulating clinical and research environment for the education of physicians, nurses and other health professionals.
Our Vision
Innovating excellence in Christ-centered health care.
Temporary Position
Job Summary: The Patient Navigator-Licensed Vocational Nurse (LVN)-Cancer Clinic
works under the supervision of a Registered Nurse (RN), Medical Doctor (MD) or
Nurse Practitioner (NP) to provide developmentally appropriate and age-specific
direct and indirect patient care in a fast-paced outpatient cancer clinic and
infusion center serving patients eighteen years of age or older with suspected
or confirmed malignancies or hematologic disorder(s). Performs designated
procedures and treatments which require knowledge and technical expertise within
the LVN scope of practice and in accordance with established policies,
procedures, protocols, techniques, and guidelines. Recognizes and reports signs
and symptoms of complications and/or allergic reactions immediately to the RN,
MD or NP. Exhibits mission-focused thinking and understands the sensitivity of
cancer diagnosis and expresses kindness when communicating with patients facing
the unknown of a serious critical illness. Orients patients to the clinic
routine and prepares patients for examination. Assists MD or NP with examination
and procedures as requested. Ensures insurance authorizations, tests results,
appropriate coding, and other required information is available for the provider
for review. Follows-up on designated case management and navigation activities
as requested by the RN, MD or NP. Demonstrates flexibility and willingly floats
to other areas as assigned. Performs other duties as needed.
Education and Experience: Graduate of a school of vocational nursing required.
Minimum six months experience as an LVN or one year of experience as a Medical
Assistant (MA) in a physician back-office setting required. Minimum one year
clinical experience in oncology or hematology nursing or infusion center
preferred.
Knowledge and Skills: Demonstrates solid knowledge of oncology/hematology
disease process and treatments. Able to read, write legibly and speak in English
(and Spanish preferred) with professional quality; use computer, printer and
software programs necessary to the position, e.g., Microsoft Office, Outlook,
electronic event reporting program, established organization electronic medical
record; operate and troubleshoot equipment utilized for position; perform basic
patient care activities using proper body mechanics and safety precautions;
comprehend and follow-through with instructions; relate and communicate
positively, effectively and professionally with others; be assertive and
consistent in following and enforcing policies; work calmly and respond
courteously when under pressure; collaborate; accept direction; think critically
and use good judgment; problem solve and collaborate with licensed care
providers as necessary; perform duties with supervision; perform basic math
functions; manage multiple patient assignments effectively; organize and
prioritize workload; problem solve; recall information with accuracy; pay close
attention to detail; distinguish colors as necessary for position; hear
sufficiently for general conversation in person and on the telephone; identify
and distinguish various sounds associated with the work place and patient care;
discern temperature variances through touch; see adequately to read computer
screens, medical records and written documents necessary to position, exhibit
professional behavior at all times.
Licensures and Certifications: Active California Licensed Vocational Nurse (LVN)
license required. Basic Life Support (BLS) certification issued by the American
Heart Association required. California Intravenous (IV) Therapy certification
and Blood Withdrawal certification preferred upon hire and required within 90
days of hire.