PBX Operator

Cottage HealthCottage HealthSanta Barbara, California, United States
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Posted

9/22/2026

Employment

Full time

Range

$23 - $30/hr

Work style

On-site

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AI summary

Core responsibilities

The PBX Operator is responsible for operating the console to handle hospital calls in an accurate and pleasant manner. They also manage emergency procedures, act as a base station for security officers, and monitor all alarm systems within the Communications Center.

Requirements overview

The role requires the ability to use a PC to operate the PBX console and associated communication systems. One year of related work experience in PBX operation or customer service is preferred.

Key skills

PBX console operationCustomer serviceEmergency proceduresAlarm monitoringCommunication systemsPaging systemsSecurity coordinationPC proficiency

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About Cottage Health

Industry

Hospitals and Health Care

Employees

2,606

Type

Nonprofit

Size

1,001-5,000 employees

Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Children’s Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities. Core Values Excellence — What we do Integrity — How we do it Compassion — Why we do it

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Job categories

HealthcareCustomer Service & SupportSecurity & SafetyAdministrative

Description

Cottage Health seeks a PBX Operator for their CH Navigation Center department responsible for operating the PBX console, ensuring that all calls to CHS hospitals are handled in an expedient, accurate and pleasant manner. Utilizes paging and other communications system, handles emergency procedures, acts as base station for the Security Officers and monitors and responds to all alarm systems located in the Communications Center. QUALIFICATIONS QUALIFICATIONS: All job qualifications listed indicate the minimum level necessary to perform this job proficiently.  Technical Requirements: * Minimum: Ability to use a PC to operate the PBX console program and other communications systems in the department. Years of Related Work Experience: * Preferred: 1 PBX operator or customer service experience. Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, CA, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love. *Pay for non-physician positions is determined based on related years of experience and internal equity. Eligible employees may also receive additional forms of compensation, including shift differentials, on-call pay, incentive pay, and bonus opportunities, where applicable. Manager and above positions may participate in Cottage Health’s annual management incentive program. Physician compensation is determined based upon specialty and may include bonus potential. For more information on our comprehensive Total Rewards offerings, please visit https://cottagehealth.org/careers/total-rewards [https://cottagehealth.org/careers/total-rewards]. If you're already a Cottage Health employee, please apply on this link [https://eglz.fa.us2.oraclecloud.com/fndSetup/faces/deeplink?objType=IRC_RECRUITING&action=ICE_JOB_SEARCH_RESP] only.

Requirements

  • PBX console operation
  • Customer service
  • Emergency procedures
  • Alarm monitoring
  • Communication systems
  • Paging systems
  • Security coordination
  • PC proficiency

Benefits

  • Shift differentials
  • On-call pay
  • Incentive pay
  • Bonus opportunities

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