PCSP

Language BankLanguage BankLebanon, New Hampshire, United States
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Posted

9/4/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The PCSP is responsible for providing in-home care services while adhering to HIPAA privacy policies and safety checklists. They must maintain professional boundaries, manage their time effectively, and communicate regularly with supervisors and care coordinators.

Requirements overview

Candidates must complete new employee orientation within 60 days and fulfill all required training by specified deadlines. The role requires the ability to handle difficult situations using proper interpersonal skills and a clear understanding of ethical standards.

Key skills

Time managementHIPAA complianceConfidentialityHealth and safetyConflict resolutionDe-escalation techniquesInterpersonal skillsProfessional boundariesCommunication

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About Language Bank

Industry

Translation and Localization

Employees

72

Type

Nonprofit

Size

201-500 employees

For over 15 years, Language Bank has been a leading provider of interpretation, translation and training services throughout New England. Language Bank directly employs more than 200 interpreters representing 60+ languages. Our clients include some of the largest healthcare facilities, government agencies, legal firms, technology companies, insurers, educational systems, and financial institutions. Language Bank is a nonprofit social enterprise employing many refugees resettled by Ascentria. Their rich knowledge of language and culture enhances the services we provide.

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Job categories

HealthcareSocial Services

Description

Complete New Employee Orientation within 60 days from date of hire. Works assigned schedule directed by the consumer. Demonstrates strong time management skills and is on time for scheduled work appointments Adheres to the Health Insurance Portability and Accountability Act (HIPAA) privacy policies and procedures. Maintain confidentiality of all information pertaining to clients, families and employees. Follows standards for health and safety according to the Ascentria “Consumer Site and Home Safety Checklist”. Works within the approved hours without overages. Demonstrates and utilizes proper use of phone-in timecard system. Communicates with supervisor in a timely manner (within 24 hours) regarding both consumer and administrative issues. Attends scheduled meetings with Regional Care Coordinator. Completes all required trainings by deadlines with minimal supervision. Attends annual In-Home Care Appreciation Event. Demonstrated ability to deal with conflict and/or difficult situations by executing proper interpersonal skills and de-escalation techniques. Demonstrates on a daily basis a full understanding of Ascentria’s Ethic’s Statement Demonstrates clear understanding of professional boundaries at all times according to Ascentria training.

Requirements

  • Time management
  • HIPAA compliance
  • Confidentiality
  • Health and safety
  • Conflict resolution
  • De-escalation techniques
  • Interpersonal skills
  • Professional boundaries
  • Communication

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