The Pharmacy Intern performs pharmacy functions under the supervision of a pharmacist, including medication history interviews, patient counseling, and drug preparation. They also participate in interdisciplinary rounds, provide drug information to healthcare providers, and assist in teaching trainees.
Requirements overview
Candidates must be currently enrolled in an accredited School of Pharmacy and hold a current active Pharmacy Intern license from the Ohio Pharmacy Board. Strong interpersonal, communication, and computer skills are required to effectively work within a clinical team.
Key skills
Pharmacy operationsMedication historyPatient counselingDrug dosingPharmacokinetic monitoringVaccination administrationInterdisciplinary roundsClinical drug informationElectronic health recordsRegulatory complianceCustomer serviceMicrosoft OfficeMedication reconciliationPatient educationInterpersonal skillsOrganizational skills
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Founded in 1866, University Hospitals serves the needs of patients through an integrated network of 23 hospitals (including 5 joint ventures), more than 50 health centers and outpatient facilities, and over 200 physician offices in 16 counties throughout northern Ohio. The system’s flagship quaternary care, academic medical center, University Hospitals Cleveland Medical Center, is affiliated with Case Western Reserve University School of Medicine, Northeast Ohio Medical University, Oxford University and the Technion Israel Institute of Technology. The main campus also includes the UH Rainbow Babies & Children's Hospital, ranked among the top children’s hospitals in the nation; UH MacDonald Women's Hospital, Ohio's only hospital for women; and UH Seidman Cancer Center, part of the NCI-designated Case Comprehensive Cancer Center. UH is home to some of the most prestigious clinical and research programs in the nation, with more than 3,000 active clinical trials and research studies underway. UH Cleveland Medical Center is perennially among the highest performers in national ranking surveys, including “America’s Best Hospitals” from U.S. News & World Report. UH is also home to 19 Clinical Care Delivery and Research Institutes. UH is one of the largest employers in Northeast Ohio with more than 30,000 employees.
A Brief Overview
The Pharmacy Intern is an advanced technician-level position and duties are designed to develop knowledge base and competency level while performing pharmacy functions under the direct supervision of a pharmacist. Functions performed as a pharmacy intern include, but are not limited to: interdisciplinary patient care rounds, drug purchasing, admission medication history, medication counseling and patient education, drug information, drug dosing, drug preparation and drug distribution. In addition, the pharmacy intern will serve as a preceptor for trainees, participate in educational experiences, and engage in scholarship. The pharmacy intern ensures that patient care is maintained under the supervision of a pharmacist through compliance with the department's policies, rules and regulations promulgated by the Ohio Board of Pharmacy, and other applicable regulatory bodies.
What You Will Do
Customer Service
• Provides patients with information concerning prices, refills, pharmacy policies and insurance as requested.
• Facilitates phone calls from patients, family members, other pharmacies, and other members of the health care team as appropriate
• Process cash and credit card transactions
Complete duties of a pharmacist under direct supervision
• Participate in interdisciplinary rounds
• Work collaboratively with treatment team to maximize individual patient outcomes
• Perform medication history interviews, first dose teaching, food-drug interaction counseling, discharge counseling, assessment of education and adherence
• Create updated medication lists for patients upon discharge from hospital stay or end of clinic appointment
• Counsel patients on prescription and over-the-counter medications and devices
• Monitor medication therapies through performing profile reviews, interpreting laboratory values, and ensuring drug regimens are consistent with medication use guidelines and protocols
• Assess patient’s progression to achieving desired medication treatment goals
• Develop and recommend appropriate therapeutic plans, identify and resolve drug-related problems, communicate to other health care team members, follow through, and document in the electronic record
• Review medication orders for appropriate dose, duration, frequency, dosage form, indication and drug interactions
• Perform pharmacokinetic monitoring
• Retrieve, evaluate and provide drug information to health care providers, answering general and patient specific drug information questions
• Promote health, wellness, and disease prevention
• Establish and interpret patient information – active problem list, past medical history, physical exam data, laboratory data, hospital course, medication history, medication profile, pharmacokinetic evaluation
• Apply federal and state legal standards surrounding medication use
• Understand the process and prepare accurate extemporaneous compounded products
• Prepare applicable vaccinations, confirm appropriateness through patient profile review and the Ohio Impact Statewide Immunization Information System (ImpactSIIS) Web application, and utilize appropriate vaccination preparation skills
• Administer vaccinations when applicable
• Perform computer order entry and claim adjudication
Teaching and Precepting
• Teach, evaluate and provide direct feedback to trainees and entry level students completing IPPE rotations
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education
Bachelor's Degree Or equivalent advancement at university institution (Required) and
Other Accredited Program: Currently enrolled in an accredited School of Pharmacy (Required)
Work Experience
Prior experience, as a pharmacy intern in a retail, hospital, or community setting (Preferred)
Knowledge, Skills, & Abilities
Eligible to work as a pharmacy intern in the state of Ohio (Required proficiency)
Ability to work on a team. (Required proficiency)
Strong interpersonal skills and excellent communication skills both written and verbal, as well as, exhibiting strong organizational skills and work ethic. (Required proficiency)
Demonstrates professional demeanor when responding to customers/patients. (Required proficiency)
Proficient computer skills , Microsoft Office and Windows (Required proficiency)
Familiar with operation of standard office equipment (Required proficiency)
Working knowledge of clinical drug information (Required proficiency)
Licenses and Certifications
Current Active Pharmacy Intern license from the Ohio Pharmacy Board (Required)
Physical Demands
Standing Frequently
Walking Frequently
Sitting Rarely
Lifting Frequently 50 lbs
Carrying Frequently 50 lbs
Pushing Frequently 50 lbs
Pulling Frequently 50 lbs
Climbing Occasionally 50 lbs
Balancing Occasionally
Stooping Frequently
Kneeling Frequently
Crouching Frequently
Crawling Occasionally
Reaching Frequently
Handling Frequently
Grasping Frequently
Feeling Constantly
Talking Constantly
Hearing Constantly
Repetitive Motions Constantly
Eye/Hand/Foot Coordination Constantly
Travel Requirements
10%25