The Referral Marketing Coordinator will build and nurture relationships with dentists through face-to-face meetings and digital outreach to drive referrals. They are also responsible for monitoring market trends, managing lead pipelines, and providing detailed reports to management.
Requirements overview
Candidates must have a high school diploma or equivalent and a valid driver's license. Previous experience in dental customer service, community outreach, and strong interpersonal and speaking skills are preferred.
Orthodontic Experts is a trusted partner in delivering exceptional orthodontic care to children, teens, and adults. We specialize in braces, clear aligners, and comprehensive orthodontic solutions, with a mission to make high-quality care accessible while maintaining exceptional value.
With 26 locations across Illinois, Indiana, and Wisconsin—and more on the horizon—Orthodontic Experts is proud to serve diverse communities with an emphasis on patient satisfaction, innovative treatment, and long-term results. Our 2024 accreditation by the Better Business Bureau reflects our dedication to professionalism, integrity, and excellence in orthodontics.
We welcome collaborations with dental and healthcare professionals who share our vision of making expert orthodontic care a cornerstone of patient health.
Want to refer your patients to us? Visit our website!
MarketingSalesHealthcareCustomer Service & Support
Description
Description
About us:
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
We are looking for team members who are passionate about high-quality care and align with our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Job Duties include but are not limited to:
Conducting face-to-face meetings with existing and potential dentists in the field to offer service
Nurturing relationships with current dentists by initiating regular meetings with them, within current territory (Lunch and Learn)
Monitoring the company’s competitors, market trends to understand and adjust the strategy to gain more referrals.
Create and monitor a pipeline with existing and future leads
Report on the territory and new dentists and current referral base
Relationship building with dentists through holiday gifts and email campaigns
Sharing digital information via social media outlets to current and potential dentists
Support our doctors in building a relationship with referring and new dentists
Recaps, reporting, agendas, and timelines to direct manager
Produces research and competitive analysis
Requirements
High School or equivalent (GED)
Previous dental customer service experience preferred
Client services experience preferred
Creative and Organized
Community Outreach (1 year preferred)
Strong Interpersonal skills
Ability to develop lasting professional relationships with clients
Strong Speaking Skills
Driver’s License
Working Hours/Location
Monday-Friday 8:00 AM-5:00 PM must be flexible
Occasional Saturdays
Some Holidays
Location is in the field will be traveling 95% of the job
Reporting base location: 1700 W Higgins Rd, Suite 320, Des Plaines IL, 60018
Travel required: Portage, IN, Munster, IN, Merrillville, IN Joliet, IL & Orland Park, IL
Benefits (for our full-time employees):
Company vehicle, iPass, and gas card (contingent upon successfully clearing the Motor Vehicle Records background check)
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife Met Law Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments