Scheduling Associate - Prenatal Diagnostic Center

Nebraska MedicineNebraska MedicineDurham, California, United States | Omaha, Nebraska, United States
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Posted

9/28/2026

Employment

Full time

Range

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Work style

On-site

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AI summary

Core responsibilities

The Scheduling Associate manages complex scheduling for patient appointments, diagnostic services, and surgical procedures within the Prenatal Diagnostic Center. They also facilitate internal and external referrals while providing clerical support to ensure efficient patient care and operational flow.

Requirements overview

Candidates must have a high school diploma or equivalent and at least one year of post-secondary education or relevant experience in customer service or medical scheduling. Proficiency in organizational skills, effective communication, and a proactive approach to team-based patient care are required.

Key skills

SchedulingCustomer serviceMedical terminologyAnalytical skillsOrganizational skillsCommunication skillsEpicMicrosoft WordMicrosoft ExcelClerical supportReferral coordinationPatient care coordination

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Education requirements

high school

About Nebraska Medicine

Industry

Hospitals and Health Care

Employees

5,887

Type

Nonprofit

Size

5,001-10,000 employees

Nebraska Medicine, the region’s leading academic health network, serves the Omaha metro and beyond. It offers access to more than 1,400 physicians and over 70 specialty and primary care clinics. The network's commitment to "Serious Medicine, Extraordinary Care" is upheld by more than 10,000 dedicated employees, and is evident in its two hospitals, Nebraska Medical Center and Bellevue Medical Center, which provide over 800 licensed beds. Nebraska Medical Center, the state's largest hospital, has been recognized for its excellence by U.S. News & World Report, Becker’s Hospital Review and Forbes. Together with its research and education partner, University of Nebraska Medical Center (UNMC), Nebraska Medicine strives to transform lives and foster a healthy future for all through top-tier educational programs, groundbreaking research and exceptional patient care.

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Job categories

HealthcareAdministrativeCustomer Service & Support

Description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Scheduling Associate - Prenatal Diagnostic Center Complete complex scheduling of multiple appointments for one patient's appointment and/or services on campus, clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Assists patients, staff and physicians, following established scheduling standards and procedures. Scheduling of services may involve coordination of the patient's clinic appointment, procedural and/or diagnostic services to support the health care providers in providing patient care services and unit operational activities, with upholding the expectations of extraordinary care, mission statement and patient satisfaction. Facilitate internal and external referrals, ensuring patient attended appointment and referring provider has received consult notes as appropriate. Schedule: Monday - Friday 8am - 4:30pm Location: Nebraska Medicine Durham Outpatient Center Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Be part of something extraordinary at Nebraska Medicine! Required Qualifications: • High school education or equivalent required. • Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required. • Demonstrated analytical, prioritizing and organizational skills required. • Ability to work in a proactive self-directed manner required. • Ability to function in a manner that promotes efficiency and confidence required. • Demonstrated flexibility and dedication to team environment required. • Effective communication skills required. • Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required. Preferred Qualifications: • Experience in a healthcare environment with working knowledge of scheduling or registration systems preferred. • Clinical background in assigned area preferred. • College coursework in business preferred. • Medical Assistant or Nursing Assistant preferred. • Knowledge of medical terminology preferred. • Experience with Microsoft Word and Excel preferred. • Experience with electronic health records, Epic preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.

Requirements

  • •Scheduling
  • •Customer service
  • •Medical terminology
  • •Analytical skills
  • •Organizational skills
  • •Communication skills
  • •Epic
  • •Microsoft Word
  • •Microsoft Excel
  • •Clerical support
  • •Referral coordination
  • •Patient care coordination

Benefits

  • •Tuition assistance
  • •Discount at Clarkson College
  • •Career advancement opportunities

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