Service Coordinator I (Pittsburgh)

UPMCUPMCPittsburgh, Pennsylvania, United States
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Posted

9/12/2026

Employment

Full time

Range

Check website

Work style

Hybrid

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AI summary

Core responsibilities

The Service Coordinator advocates for clients to access community resources and facilitates service planning meetings. They are responsible for maintaining accurate records, conducting assessments, and providing direct service in community settings.

Requirements overview

A Bachelor's degree in a Human Services field such as Social Work, Psychology, or Counseling is required. Candidates must also possess a safe driving record and obtain various clearances including Act 31, 33, 34, and 73.

Key skills

Service coordinationCase managementAdvocacyAssessmentEvaluationRelationship managementCommunity engagementCrisis managementRecord keepingCulturally competent servicesTreatment planning

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Education requirements

bachelor degree

About UPMC

Industry

Hospitals and Health Care

Employees

42,529

Type

Nonprofit

Size

10,001+ employees

UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.

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Job categories

Social ServicesHealthcareAdministrative

Description

UPMC Western Behavioral Health is hiring Service Coordinators in the Pittsburgh area! As a Service Coordinator, you will specialize in connecting clients with community resources. Although this role offers a hybrid work model, allowing you to complete administrative tasks either at home or in our office, with minimal need to visit the office, the majority of the work is down in community meetings with clients in their home or other agreed upon locations. After six months of employment, you can enjoy flexible scheduling, including the option of working four ten-hour shifts. Mileage and parking reimbursement are provided. The schedule for this position is 8:30 AM to 5:00 PM, with occasional evening hours depending on client availability. This position is eligible for a sign-on bonus of $3,000 for an 18-month work commitment! Responsibilities: Service Coordination Advocate for individuals to access necessary services Ensure monthly contact and provide comprehensive service coordination Facilitate service planning meetings Communicate expectations and ensure service coordination Assessment and Evaluation Assess strengths and needs through interviews and reviews Evaluate services and review cases with relevant parties Relationship Management Develop and maintain relationships with individuals and their support networks Serve as the primary resource for individuals and families Training and Development Attend training programs for best practices Foster a cooperative agency culture and participate in projects Coordinate mental health services as part of a treatment team Community Engagement Promote collaborative service planning Maintain a catalog of community resources Encourage recovery and community inclusion Record Keeping and Compliance Keep accurate records of activities Provide culturally competent services Direct Service Utilize at least 55%25 of time in direct service Participate in On-Call Service Bachelors Degree in a Human Services field such as Social Work, Psychology or Counseling required. Other fields of study may be considered with coursework of at least 12 credits in Human Services. One year of related experience is preferred. Prior experience working in community settings preferred. Safe driving record is required. May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another. ATTENTION: A COPY OF YOUR OFFICIAL BACHELOR’S DEGREE LEVEL TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION. Licensure, Certifications, and Clearances: CCM training is required within 30 days of hire and annually thereafter Act 31 Clearance Act 33 Child Clearance with Renewal Act 34 Criminal Clearance with Renewal Act 73 FBI Clearance Basic Life Support or Cardiopulmonary Resuscitation Comprehensive Crisis Management Driver's License UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Requirements

  • Service coordination
  • Case management
  • Advocacy
  • Assessment
  • Evaluation
  • Relationship management
  • Community engagement
  • Crisis management
  • Record keeping
  • Culturally competent services
  • Treatment planning

Benefits

  • Sign-on bonus
  • Mileage reimbursement
  • Parking reimbursement
  • Flexible scheduling

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