Service Team Coordinator

Description Join Portco Packaging in creating an opportunity to THRIVE together! The Service Team Coordinator plays a key support role within the Account Manager team, ensuring smooth communication, organized workflow, and exceptional service for internal and external partners. This position assists the Account Manager team by coordinating daily activities, maintaining accurate documentation, and helping drive an outstanding client experience. Team innovations to encourage personal growth, professional development, and fun! Hands-on training provided to kick start your career! Relationships, rewards, and recognition! Inspirational core values of Integrity, Engagement, Accountability and Compassion! Vital benefits to keep you healthy and enjoying a good work-life balance! Endless potential for growth! Are you ready to THRIVE together? If so, Portco Packaging has a great opportunity for you! Who is Portco ? Look no further! Watch this 1-minute video that highlights what we’re all about: Click Here! This is a full-time on-site position located in Woodland, WA. Benefits include medical, dental, and vision, short- and long-term disability, life insurance, 7 paid holidays (after 90 days of service), and generous PTO accruals from day one! Requirements Job duties included, but not limited to: Enters data into the computer system and maintains database of inventories on an as needed basis Tracks, maintains, and records customer inventory as necessary Verifies and corrects customers' information as needed Support the Account Manager team with day-to-day operational tasks and project coordination. Serve as a point of contact for client inquiries, routing questions and information efficiently. Prepare reports, updates, and documentation related to account activity Track project timelines, deliverables, and follow-up items to ensure deadlines are met Collaborate with internal departments to ensure alignment and timely execution of tasks Contribute to continuous improvement initiatives within the Account Manager department Other duties as assigned Experience required High school diploma or equivalent preferred Ability to prioritize multiple tasks in an environment of time constraints and deadlines Ability to exercise good judgment and make accurate and timely decisions Excellent communication skills – written and verbal Strong multitasking and organization skills High level of attention to detail Proficiency with Microsoft office (Word, excel) and general technical skills/ability to learn various software systems Experience in sales and/or administrative office roles is preferred Are you ready to THRIVE? Are you ready for a career? To be part of a community? To live and work with a focus on integrity, engagement, accountability, and compassion? If you said yes – apply today! Still not sure? Learn more about Portco Packaging and other opportunities at portco.com/careers. Please note: Portco Packaging will never request any sensitive information during the initial stages of our hiring process. Please be cautious if you encounter any requests for such information early on. Portco Packaging participates in E-Verify. If hired, Portco Packaging will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.