The primary focus is daily snow reporting while supporting operations in marketing, events, and sales. The role involves interacting with guests, managing inquiries, and balancing cash drawers.
Requirements overview
Candidates must have marketing and sales experience and the ability to ski or ride at an intermediate level. Excellent communication skills, attention to detail, and the ability to work in extreme weather conditions are required.
DECADES OF SKIING + RIDING
Dodge Ridge was founded on the ideals of family. Beginning with the Purdy family and continuing on today with the Helm family, core family values remain the foundation of Dodge Ridge.
As the current owners, the Helm family has owned and operated Dodge Ridge for the last 37 years of the resort’s 62 year history. Over the last 37 years the Helm family has dedicated themselves to the continued growth of Dodge Ridge. The resort as it stands today is a direct result of their commitment to continual growth. They have achieved this through many large scale investments in the resort. The most notable expansions began with the installment of chairlifts 7 in 1985 and chair 8 in 1998, which subsequently tripled the skiable acreage available to Dodge Ridge skiers + riders.
As a part of their commitment to continual growth, the Helm family created the 15 year Master Development Plan. Stage 1 of this plan was completed in 2007 with the $6 million base area expansion which included the addition of the 16,000 sq. ft. Family Lodge. The Family Lodge is home to the newly expanded Children’s Snowsports Center, tickets sales and guest services center, day use lockers and the North Fork Bistro. The most recent expansion is the Doppelmayar T-Bar T643 installed in the summer of 2011. T-Bar 643 gains access to the second summit, doubling the length of the shots.
Future expansions to Dodge Ridge include a complete chairlift infrastructure upgrade with the addition of the second summit chairlift and a high speed detachable lift connecting the lower mountain to the summit with a vertical rise of over 1,400 ft. As a member of our family we encourage you to experience the growth and expansions for yourself.
MOUNTAIN FACTS
Resort Opening:
1950
Vertical Drop:
1,600 ft.
Summit Elevation:
8,200 ft.
Base Elevation:
6,600 ft.
Terrain Acreage:
852
Beginner:
20%
Intermediate:
40%
Advanced:
40%
Total Runs:
67
MarketingCustomer Service & SupportSports & RecreationHospitalitySales
Description
SUMMARY OF JOB PURPOSE
The Marketing Assistants primary focus is daily snow reporting with responsibilities supporting day to day operations in Marketing, Events, Front Desk Sales and Group Sales. This position requires the successful candidate to work independently and in a team environment with the ability to organize and multi-task in a fast paced, dynamic environment. Applicant must have excellent communication skills both verbal and written, effective organizational skills and constant attention to detail.
JOB DUTIES AND RESPONSIBILITIES
This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.
1. Willingness to work flexible schedules including multiple early morning (5am) snow reporting duties.
2. Accurately and efficiently report the daily snow phone, snow report, grooming map, websites, employee information sheet, resort fact sheet, media screens and marketing snow reporting documentation.
3. Ability to use and learn Microsoft Office and Adobe Design software.
4. Understands the variety of snow condition that exist with the ability to appropriately present information on these conditions to the public within the context of the snow report.
5. Safety oriented.
6. Provide support the Marketing Department's goals and objectives.
7. Interact with guests to successfully match needs with products.
8. Answer and communicate guest inquiries in a prompt manner.
9. Communicate and understand hand-held radio communication.
10. Responsible for balancing cash drawers at the close of each day.
JOB QUALIFICATIONS
* Marketing and sales experience
* Ability to ski or ride at an intermediate level
* Ability to move about the resort easily and comfortably through cold weather, ice and snow during a variety of weather conditions
* Ability to consistently deliver excellent customer service.
* Meticulous attention to detail.
* Clear speaking voice.
* Knowledgeable of the wintersports area terrain and facilities
* Ability to lift heavy and awkward objects of up to 50lbs
* Possess problem solving, multi-tasking and proactive skills
* Be able to prioritize and handle stress in a calm, professional manner
* Enjoy contact with the public with the goal to direct all customer service situations to the appropriate department
* Possess excellent communication skills, both verbal and written.
* Courteous, friendly, and enthusiastic toward guests and other employees at all times.
JOB ATTITUDES
* Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
* Support the Company’s policies and procedures.
* Support the harmony and goodwill of the Company.
* Be an effective team leader and motivator for the department.
WORK SCHEDULES
Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.
When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.
You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.
WORKING CONDITIONS
At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.
UNIFORMS
A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.
ITEMS YOU MUST PROVIDE
* Ski / snowboard equipment and ski bindings that pass a binding function test (you should be aware you are responsible for any damage to your equipment while at work.
* Snow pants , outdoor apparel (gloves, hat, base layers, etc.), goggles, sunglasses
The skiing/riding employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing procedures, trail closures, and out-of-bounds policies.
Employee housing is available, inquire when applying.