TENANT SERVICES COORD

Apis Services IncApis Services IncPhiladelphia, Pennsylvania, United States
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Posted

9/15/2026

Employment

Full time

Range

Check website

Work style

On-site

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AI summary

Core responsibilities

The Tenant Services Coordinator manages leasing functions for permanent supportive housing, including inspections, rent calculations, and landlord relations. Additionally, the role involves processing financial assistance applications and providing administrative support to program staff.

Requirements overview

A bachelor's degree in a human service field is preferred for this position. Candidates with experience in leasing, hospitality, or administrative work, along with relevant housing certifications, are highly encouraged to apply.

Key skills

LeasingAdministrative supportCase managementComplianceData entryReportingProperty inspectionsRelationship managementFinancial assistance processingHUD regulationsSpreadsheet managementCommunicationOrganizationProblem solving

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Education requirements

bachelor degreeprofessional certificate

About Apis Services Inc

Industry

Non-profit Organizations

Employees

242

Type

Nonprofit

Size

1,001-5,000 employees

Apis Services, Inc. was created in August 2017 as a subsidiary of Inperium, Inc. The Purpose of Apis Services is to function as the entity that provides the Shared Service offerings to Inperium and its affiliates allowing these entities to advance their mission & vision; focus on enhancing service delivery, explore geographical program expansion and focus on quality outcome measures & create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterments. Shared Service offerings include, but are not limited to: Fiscal Reporting, Payroll, Information Technology, Human Resources, Employee Recruiting, Employee Training, Risk and Time and Attendance. For a full listing of all offerings please refer to the Inperium Shared Services document.

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Job categories

Social ServicesAdministrativeHealthcare

Description

BUILD A CAREER WITH PURPOSE- HELP PEOPLE HEAL TENANT SERVICES COORDINATOR Full-Time  $45,000  DailyPay Available LOOKING FOR MORE THAN JUST A JOB? At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed. Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive. ABOUT RESOURCES FOR HUMAN DEVELOPMENT For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives. WHY JOIN OUR TEAM?  COMPETITIVE PAY & BENEFITS • Competitive Compensation • DailyPay – Access Your Earned Wages Before Payday • Medical, Dental & Vision Insurance • 401(k) Retirement Plan • Paid Time Off • Employee Assistance Program • Wellness Programs • Employee Referral Bonuses • Company-Paid Training  CAREER GROWTH & DEVELOPMENT • Paid Training Programs • Professional Development Opportunities • Certification Opportunities • Leadership Development Programs • Career Advancement Opportunities • Opportunities Across Multiple Service Lines  MEANINGFUL WORK THAT MATTERS • Make a Difference Every Day • Support Individuals and Families • Build Meaningful Relationships • Strengthen Communities • Join a Mission-Driven Organization WHAT YOU’LL DO The Tenant Services Coordinator is responsible for all aspects of the leasing component for a program providing blended case management and permanent supportive housing services to persons with a serious mental illness in Carbon, Monroe, and Pike counties; responsible for ensuring compliance with HUD and other funding body regulations; data entry and reporting; inspections of all leased units; tracking of and calculating program participant rent responsibility; tracking of leases, renewals, locating units and lease negotiations as well as acting as liaison between landlord and program participants to ensure that all units are maintained appropriately. In addition to managing duties related to the housing program, incumbent is also responsible for managing our Flex Funding program. This requires reviewing applications for financial assistance, making determinations of eligibility, processing payments, and tracking expenditures. In addition, providing administrative support to the staff at Crossroads and Street2Feet. In this role, you will: * Assist and provide Administrative Assistant functions: answer phones, greet visitors, filing, maintaining vehicle logs and repairs and creating and updating spreadsheets, etc. * Responsible for reviewing and processing Flexible Funding applications as well as maintaining spreadsheet * Manage all leasing functions for the Permanent Supportive Housing and Master Leasing/Bridge Programs.  * Build and develop relationships with community landlords and property managers. * Locate and conduct HQS inspections on apartments for the program and/or coordinate HUD inspections through the Public Housing Authorities.  * Negotiate lease conditions and rents with prospective landlords. * Gather proof of household income and calculate participant rent responsibility and utility allowances in accordance with HUD regulations; prepare documents for program participant signatures. * Track renewal dates for leases and rent calculations. * Enter all data, client and landlord info onto spreadsheets and Homeless Management Information System, including annual updates, rent changes, lease and inspection renewals. Provide monthly reports to Director.  * Maintain all housing program data and assist in preparation for APR and HUD grant renewals. * Maintain a secured inventory of periodically verified leased property access hardware/software/codes. * Responsible for payment of all housing related bills to include utility payments, utility allowances, security deposit and rents, repairs, etc.  * File documents, maintain and update all leasing files, close out leasing files when leases are not renewed.  * Coordinate, schedule, and assist with program participant move in and move out of program. * Act as liaison between program participant and landlord for repairs to unit. * Conduct walk through inspections with program participate prior to entry, quarterly during program enrollment, and upon exit of the program; coordinate repairs with landlords and scheduling cleaning as applicable. * Maintain appropriate program participant census levels.  * Participate in regularly scheduled meetings with both internal and external stake holders.  * Additional duties as assigned WHO WE’RE LOOKING FOR You may be a great fit if you are: ✔ Compassionate ✔ Dependable ✔ Patient ✔ Team-Oriented ✔ Service-Focused ✔ Professional ✔ Positive ✔ Committed to Helping Others QUALIFICATIONS Required: * Bachelor’s Degree in a Human Service field preferred * Experience in leasing, hospitality, or administrative work a plus * Housing Quality Standards or NSPIRE Certification preferred. APPLY TODAY Some jobs pay the bills. Some jobs build careers. This job changes lives. If you’re looking for meaningful work where your compassion, dedication, and hard work make a real difference every day, we encourage you to apply today. Join our team and become the reason someone has a better day. ABOUT OUR ORGANIZATION Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc. EQUAL OPPORTUNITY EMPLOYER Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.

Requirements

  • Leasing
  • Administrative support
  • Case management
  • Compliance
  • Data entry
  • Reporting
  • Property inspections
  • Relationship management
  • Financial assistance processing
  • HUD regulations
  • Spreadsheet management
  • Communication
  • Organization
  • Problem solving

Benefits

  • Competitive compensation
  • DailyPay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee assistance program
  • Wellness programs
  • Employee referral bonuses
  • Company-paid training

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