The intern will assist the Experience Design team with research initiatives, including usability testing, interviews, and eye tracking for mobile apps. They will also be responsible for developing research plans, analyzing data, and presenting findings to stakeholders.
Requirements overview
Candidates must be currently enrolled in a four-year university program at a sophomore level or above in a relevant field such as Psychology, HCI, or Design. A high school diploma or equivalent is required, and knowledge of research methods is highly preferred.
Key skills
User Experience ResearchUsability testingInterviewsEye trackingData analysisResearch methodologiesAgile methodologyCross-functional team collaborationMicrosoft OfficeCommunication skillsOrganizational skillsTime managementAnalytical thinkingCreative thinkingDocumentation
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Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”
Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America’s top-ranked private companies. Do you have what it takes?
To learn more, go to www.loves.com, Facebook (www.facebook.com/lovestravelstops), or follow @LovesTravelStop on Twitter.
Love's College Intern Program
The Love’s college internship program is frequently referred to as the best in Oklahoma City. This rapidly growing program provides opportunities for students in multiple areas of the business to receive employee level experience, not just busy work. Students also gain valuable knowledge that they can’t get in a classroom; they are guided through proper etiquette of a professional corporate setting. With a high percentage of full time offers, Love’s takes the time to invest not only in the students, but in their future.
Over the course of the summer, Love’s interns also participate in the following activities:
Tour of multiple business operations
Q&A sessions with executives
Participation in Greater Grads: InternOKC
Community volunteering activities
Social/Networking events
Classroom skills-based training
Mentor program
Structured performance feedback
Formal presentation to Love’s leadership
BASIC PURPOSE: The Experience Design team at Love’s is looking for a student interested in User Experience (UX) Research for a summer internship. You will work with the team on research initiatives for an in-house mobile app and on various other projects and platforms. You will be exposed to all stages of the research process, from study design to presenting results, and with various research methods. This is a hybrid position. You will need to be able to be on-site in Oklahoma City during the internship to be eligible for this internship.
MAJOR RESPONSIBILITIES:
Learn the technologies, strategies and research techniques we use here at Love’s
Assist with research including usability testing, interviews and eye tracking
Develop research plans, guides and set up for studies
Analyze and interpret data, report the results and present to stakeholders
Other duties assigned as needed
GAIN EXPERIENCE WITH:
Qualitative and quantitative research methodologies
Data analysis and synthesis as well as presenting findings
Agile methodology and cross-functional team collaboration
Interacting and coordinating with participants, customers and stakeholders
Designing solutions to improve User Experience
Quality Assurance (QA) and documentation
EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required
Currently enrolled in four-year university program, a sophomore level or above (pursuing a Bachelor’s Degree in a relevant field such as Psychology, HCI, Design, Cognitive Science or Computer Science).
Experience:
Past Internship experience a plus but not necessary
A portfolio of past work (research or design) is a plus
SKILLS AND PHYSICAL DEMANDS:
Hard Skills:
Working knowledge of Microsoft Office tools (e.g., Word, Excel, PowerPoint)
Knowledge of research methods and principles is a big plus
Soft Skills:
Good organizational skills, including prioritization and time management
Team player with the ability to work with others in a high-energy, fact paced environment
Analytical and creative thinking; written and verbal communications skills
Interest in gaining experience with UX Research and UX processes
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 25 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Requires normal range of hearing and vision.
Love's Family of Companies encourages growth within the Company and the development of it's employees. Please make sure you have supervisor or manager approval prior to applying for a different position within the Company. If you have any questions, please contact your recruiter.