Wise Peer Support Specialist

Catholic Charities Eastern WashingtonCatholic Charities Eastern WashingtonSpokane County, Washington, United States
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Posted

9/26/2026

Employment

Full time

Range

$20 - $21/hr

Work style

On-site

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AI summary

Core responsibilities

The WISe Peer Support Specialist provides outreach, engagement, and developmentally appropriate behavior interventions to support youth and families within the community. They collaborate with a multi-disciplinary team to develop treatment objectives, document progress, and coordinate resources to ensure family well-being.

Requirements overview

Candidates must possess an active Certified Peer Support Specialist (CPSS) credential and a high school diploma or equivalent. A valid driver's license, clean driving record, and the ability to work flexible hours including evenings and weekends are required.

Key skills

Behavioral healthPeer supportCase managementCrisis interventionFamily advocacyDocumentationElectronic medical recordsCommunity outreachConflict resolutionTrauma-informed careCommunicationProblem solvingTime managementInterpersonal skillsMandated reportingHIPAA compliance

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Education requirements

high schoolprofessional certificate

About Catholic Charities Eastern Washington

Industry

Non-profit Organizations

Employees

126

Type

Nonprofit

Size

201-500 employees

Catholic Charities Eastern Washington (CCEW) affirms the dignity of every person, partnering with parishes and the greater community to serve and advocate for those who are vulnerable, bringing stability and hope to people throughout Eastern Washington. Since 1912, CCEW has provided social services to people of all denominations in the 13 counties of Eastern Washington. More than a century later, CCEW stands as the oldest and largest provider of social services and housing serving the region. Catholic Charities is honored to serve annually more than 72,000 vulnerable community members in all stages of life. Our core values of respect, compassion, collaboration, and justice guide every decision. Strategically, we act from a deep commitment to our people, our community relationships, and innovative solutions in programs that respond to crisis, promote stabilization through housing, and advocate for the vulnerable. CCEW serves as a regional pioneer in programs and resources for those experiencing poverty, homelessness or at-risk for homelessness. Our work has garnered national recognition for successful development and implementation of housing and services that assist and support vulnerable and at-risk members of our community. Catholic Charities Programs Crisis Response House of Charity is a 24/7 emergency shelter in Spokane providing services to individuals experiencing homelessness. Programs include meals, private public showers, mail, respite care, and outreach services. Rising Strong is a family centered drug treatment program with housing, serving families with children at risk of entry to foster care due to parental struggles with substance abuse. St. Margaret's Shelter is a transitional shelter for families experiencing homelessness that promotes positive life changes in a supportive, short-term housing environment. Stabilization Catholic Housing Communities offers service enriched apartments to low-income seniors, disabled and chronically homeless individuals across eastern Washington. Food for All promotes healthy eating and the local food system. Senior Services/ Volunteer Chore Services provides rides and chore services to low-income elderly and disabled clients that allow them to remain in their own home with dignity and a connection to the community. Advocacy Catholic Charities Walla Walla provides counseling, emergency assistance, immigration services, and volunteer chore services in and around Walla Walla. Catholic Charities also operates The Hub and The Loft, Walla Walla’s support center. Childbirth & Parenting Assistance (CAPA)/PREPARES serves expecting and parenting individuals with children ages newborn to five years of age with parent mentors, The Fatherhood Project, parenting classes and support groups, and diapers and clothing. Counseling offers high quality therapy using evidence based practices to adults and teens insured by Medicaid. Furniture Bank and Furnishings for Hope Retail Store is a non-profit retail store with new, used, and vintage furniture and décor donated by private parties, community friends and corporate partner. All proceeds benefit the work of the Furniture Bank. Immigration Legal Services provides high quality consultations, representation, and assistance to documented and undocumented immigrants of all nationalities, ethnicities, and religions. Parish Social Ministry provides curricula for adult formation in Catholic Social Teachings as well as coordinating opportunities for Catholic’s to learn more about their faith. Local liaison for the Catholic Campaign for Human Development, Catholic Relief Services and Emergency Assistance. St. Anne's Children and Family Center is a high quality early learning center that offers childcare, experiences, and curriculum for children of all faiths ranging in age from 1 month through 12 years of age.

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Job categories

Social ServicesHealthcareGovernment & Public Sector

Description

WE OFFER EXCELLENT BENEFITS: * FREE Employee Medical Insurance * FREE Employee Dental Insurance * FREE Employee Vision Insurance * Sick leave (8 hours of paid sick leave per month) * Vacation (Minimum of 2 weeks paid vacation) * Discounted health memberships * Retirement (Employer contribution - 3% contribution and an additional 3% employer match) * FREE Long-Term Disability Insurance * FREE Life Insurance * 13 Paid Holidays Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger. CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law. Program Summary The Mission of Washington State’s WISe (Wraparound Intensive Services) Workforce Collaborative is to advance best practices for youth and their families and to strengthen relationships among youth, families, and their community’s resources and support. Our team is a program of Catholic Charities Eastern Washington’s Behavioral Health Services. By serving family systems, our aim is to reduce trauma in children, decrease the rates of out-of-home placements, enhance existing strengths, solidify support systems, and remove barriers that traditionally prevent success in treatment. We walk alongside and support vulnerable families as they seek to change their stories.   Job Description The WISe Peer is a member of the WISe team serving children and their families. This role incorporates all aspects of Peer responsibilities including implementing developmentally appropriate behavior interventions for youth and parents, helping problem solve, and providing support to promote family well-being. Additionally, this position requires the ability to work under stressful conditions at times and the ability to use discretion and effective judgement to keep families and staff safe. This position will also be responsible for covering some evening and weekend hours. Job Duties/Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.    1. As a member of a multi-disciplinary team, assist other WISe team members in the development of treatment objectives and interventions for clients enrolled in WISe services. 2. Participates as a member of the treatment team providing outreach, engagement and support of on-going services to enrolled youth and families. 3. As part of the clinical team, assess family needs for community resources to ensure safety and child-centered support. 4. Model and teach appropriate social behavior, self-awareness, and developmentally appropriate coping skills. 5. Promote family advocacy across involved systems. 6. Building and maintaining community living skills. 7. Assist in the planning and implementation of appropriate curriculum. 8. Observation, assessment, and documentation of youth and family progress. 9. Collaborate with other providers to assist with the implementation of treatment recommendations and other youth and family support. 10. Maintain caseload (individual one-on-ones) and groups as assigned, including appropriate and complete documentation, according to the ethics and Certified Peer Support standards of practice. 11. Coordinate Positive Childhood Experience events in collaboration with the team to foster a healthy family environment. 12. Follow all Community Behavioral Health Policies and Procedures. 13. Participate in all mandatory training including agency-required training and state WISe training.   Other Related Duties: 1. Actively participates in staff meetings and multi-disciplinary meetings with other team members. 2. Maintain state requirements for Certified Peer Support Specialist credentials. 3. Maintain required state training for WISe service providers. 4. Actively participate in team and/or individual supervision as stated in agency policy. 5. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is a suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect. 6. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and 42 CFR, Pt 2. 7. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor. 8. Perform as a team member to ensure that productivity outcome measures are achieved. 9. Abide by CCEW WISe Policy and Procedures concerning transportation of clients. 10. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine. 11. Perform related functions necessary to support the mission and core values of Catholic Charities.   Job Qualifications To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.    Education/Experience: to perform this job successfully, an individual must have a High School Diploma or equivalent or higher.   Minimum Qualifications: * Must have an active Certified Peer Support Specialist/Trainee (CPSS) credential. * Must have an unrestricted and valid driver’s license, be able to pass a motor vehicle screening and driving test, have active car insurance, and be willing to use their personal vehicle in the course of work. * Must be able to work evenings and weekends. * Ability to work flexible hours (evenings, nights, weekends) * Operate from a strengths-based perspective * Possess good written and verbal communication skills and excellent documentation skills * Ability to work independently and as a team member * Working knowledge of community resources * Ability to represent the agency in a professional manner within the community and develop collaborative community relationships * Computer proficiency, especially with Electronic Medical Records systems   Preferred Skills: * Demonstrated experience working with culturally diverse populations and/or demonstrated life experience which qualitatively improves service delivery (i.e., diverse health perspectives). * Experience working with issues of homelessness, substance abuse/addiction, mental health and/or poverty preferred. * Knowledge of Spokane City and Spokane County community resources.   Certificates/Licenses: To perform this job successfully, an individual must: * Possess valid WA State driver’s license and clean driving abstract. * Successfully pass background check applicable to position. * Eligible for Agency-Affiliated Counselor registration required.   Highly recommended that the applicant continues to seek out further training and education while in this position.   Physical Abilities:  To perform this job successfully, an individual must be able to: * Frequently sit, stand, walk, lift, pull/push, carry, grasp, reach, talk, and hear.   Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: * Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation. * Attendance: ability to consistently arrive and be able to work as scheduled. * Computer/Technical Ability: working knowledge of: Word Processing software & Internet software. Upkeep documentation in an appropriate and timely manner and in accordance with CCEW policies and procedures. * Dependability: Ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary. * Interpersonal Skills: Has outstanding interpersonal skills, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. Ability to effectively maintain composure in a stressful or crisis-oriented environment. * Judgment: Ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions. * Language Ability: Intermediate Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. * Mathematical Ability: (choose the level that applies): Basic Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Problem Solving Ability: Intermediate ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature. * Reasoning Ability: Basic Ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.   Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: * Noise Conditions: exposed during a shift to constant or intermittent sounds at a level sufficient to cause hearing fatigue. * Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma. * Client Population may include persons involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior. * Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).

Requirements

  • •Behavioral health
  • •Peer support
  • •Case management
  • •Crisis intervention
  • •Family advocacy
  • •Documentation
  • •Electronic medical records
  • •Community outreach
  • •Conflict resolution
  • •Trauma-informed care
  • •Communication
  • •Problem solving
  • •Time management
  • •Interpersonal skills
  • •Mandated reporting
  • •HIPAA compliance

Benefits

  • •Medical Insurance
  • •Dental Insurance
  • •Vision Insurance
  • •Sick leave
  • •Vacation
  • •Health memberships
  • •Retirement
  • •Long-Term Disability Insurance
  • •Life Insurance
  • •Paid Holidays

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