The Youth Care Worker provides case management assistance, including intakes and transportation, to ensure the safety and well-being of unaccompanied children. They are responsible for verifying sponsor identification, facilitating child reunification, and maintaining accurate documentation.
Requirements overview
Candidates must have a high school diploma or GED and at least one to three months of related experience. Proficiency in Spanish is required, and applicants must be at least 21 years of age.
Key skills
Case managementTransportation supportDocumentationChild safetyCommunicationProblem solvingPlanningAdaptabilityMicrosoft Office SuiteSpanishReportingInterpersonal skills
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Marsell is a wellness driven organization committed to healing hearts, strengthening families, and growing communities.
We believe lasting change happens when individuals are supported holistically. By integrating mental health services, family and youth programs, educational support, and community engagement, we create pathways that promote stability, resilience, and long term well being.
Our work is rooted in trauma informed, people centered care. We focus on sustainable outcomes rather than short term solutions, recognizing that true progress requires compassion, accountability, and collaboration.
From direct services to community partnerships, Marsell shows up with professionalism and purpose, working alongside individuals and families to build stronger foundations for the future.
At Marsell, wellness is not a program. It is a commitment to people and the communities they call home.
Social ServicesAdministrativeCustomer Service & Support
Description
Job Title:
Youth Care Worker
Department:
Location:
Family Wellness
Riverside
Reports To:
Program Director
FLSA Status:
Salary:
Non-Exempt
$21.00 - $ 21.63
Position Summary: Provides case management assistance through intakes, transportation and provides support in day-to-day functions of the safety wellbeing of UC’s. Assess relatives and/or sponsors at place of release to ensure their identification. Average travel could range between 5-10 travel events a month.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Actively participate in safety and service-related resources development prior to UC discharge.
* Provide transportation support to assigned case management team.
* Escort children, verify identification of approved sponsor and release custody of children to approved sponsor.
* Prepare and maintain accurate documentation of reunification of children.
* Attending scheduled training related to positions.
* Provide day-to-day coverage within agency service facility.
* Adhere to Child Abuse and reporting requirements.
* Must be relied upon regarding task completion and meeting deadlines without sacrificing accuracy, work quality, or customer service satisfaction.
* Perform other duties as assigned.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Competencies: To perform the job successfully, an individual should demonstrate the following.
* Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
* Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
* Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
* Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
* Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
* Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
* Microsoft Office Suite
Certificates and Licenses:
* None
Preferred Education/ Experience/ Skills:
* Bilingual in Spanish is a must.
* 1+ years’ experience working with children and families.
* Attainment of at least 21 years of age.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and move around for work. The employee must be able to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.