At Ashley, inspiring the love of home is at the heart of everything we do. As the largest manufacturer of home furnishings in the world, we’re more than a business…we’re family. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses, and never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Build Your Career with Ashley Furniture – Where Innovation Meets Comfort
Who We Are
At Ashley, inspiring the love of home is at the heart of everything we do. As the largest manufacturer of home furnishings in the world, we’re more than a business…we’re family. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses, and never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
If you're ready to grow, you've come to the right place. Ashley Furniture has a Growth Mindset , and once you join our team, you'll learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Summary
The Operations Supervisor – 2nd Shift plans, directs, and assigns work activities in a manufacturing or distribution department. This role supports and implements policies and procedures and recommends improvements in operation methods, equipment, people, materials, and working conditions. The Supervisor leads daily operations, manages employee performance, drives continuous improvement in safety, quality, productivity, and cost, and ensures alignment with company standards and core values in a fast-paced, highly automated environment.
What You’ll Do (Responsibilities)
Operations Leadership & Coordination
Plan, direct, and assign work activities in the manufacturing or distribution department for 2nd shift to meet production and service goals.
Coordinate with other supervision to ensure all operational activities across shifts are integrated as a cohesive whole.
Make decisions and solve problems by analyzing information and evaluating results to optimize production and throughput.
Communicate product or material issues with appropriate individuals (e.g., Quality, Engineering, Materials Management) to minimize disruptions.
Continuous Improvement & Performance Management
Manage and improve functional areas and institute performance measures through use and interpretation of Continuous Improvement tools.
Improve working conditions and processes (safety, quality, productivity, and cost), including supporting and directing employees to participate in improvement programs.
Assist the functional area Superintendent or Manager to improve systems of production control, standard operating procedures, safety, quality control, and performance management.
Drive continuous improvement efforts, especially in environments with high-speed automated equipment and manufacturing systems.
Safety & Equipment Management
Maintain departmental equipment to ensure proper and safe operations.
Maintain a safe work environment by ensuring employees wear PPE (personal protective equipment) and follow safety compliance requirements.
Conduct safety audits and address unsafe conditions or behaviors immediately.
Promote a safety-first culture throughout the department.
Team Leadership & Employee Development
Listen, respond to, and address employee concerns in a timely and professional manner.
Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, and pay adjustments.
Coordinate and manage the work of employees by directing team members to meet the area’s goals.
Audit regularly to ensure standard operating procedures are being adhered to.
Manage employee performance and assist employees in making improvements through coaching, mentoring, and administering performance reviews.
Recommend, plan, and/or implement employee training and skill development activities.
Audit, maintain, and ensure employee time-keeping and absentee records are accurate and comply with company policies.
Communication & Employee Engagement
Communicate company and departmental issues and goals clearly to employees.
Facilitate employee growth and development through:
Weekly team meetings
Regular individual employee meetings
Coaching and training
Company-offered learning opportunities
Foster a positive, high-performance culture where employees are engaged and aligned with departmental goals.
Resource Management
Manage resources to optimize equipment, facilities, employees, methods, and materials.
Monitor labor utilization and material usage to meet productivity and cost targets.
Partner with other departments to ensure appropriate support, materials, and information are available for 2nd shift operations.
Core Values Demonstration
Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Model “Dirty Fingernail” behavior by going to the work, inspecting details, and ensuring standards are met on the floor.
Promote continuous improvement and growth-focused thinking within the team.
What You Need (Qualifications)
Required
High School Diploma or equivalent
Minimum 2 years in a manufacturing or distribution center environment
Experience with manufacturing or warehouse equipment and department processes
Strong leadership and team management skills
Good communication skills, both written and verbal
Ability to work in a fast-paced environment and manage multiple priorities
Basic computer skills (e.g., Microsoft Office, timekeeping systems)
Physical ability to walk production floors, stand for extended periods, and lift up to 50 lbs as needed
Ability to work 2nd shift hours (specific schedule to be confirmed)
Preferred
Associate degree in Supervisory Management or related field
Previous experience in supervision or team lead role
Experience working with high-speed automated equipment and manufacturing systems
Familiarity with Lean, continuous improvement, and production metrics
Understanding of OSHA regulations and workplace safety management
Work Environment
This position is located in an active industrial manufacturing and/or distribution facility with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role requires extended periods of standing and walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The environment is fast-paced, time-sensitive, and safety-sensitive, especially during 2nd shift operations.
Pay
Pay Range: $23.00 – $25.00/hour (depending on experience)
Benefits We Offer
Health, Dental, Vision, Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity
Passion, Drive, Discipline
Continuous Improvement / Operational Excellence
Dirty Fingernail
Growth Focused
Learn More
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral, or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
Please note this position may not be eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future, as applicable to the posting.