Access Coordinator

Provide client counseling, education, and consultation as indicated by referral information and forms. Schedule and complete face to face meeting with client and families/guardians to complete intake packets, PCP, CCP, TP for new referrals/intakes - checking Medicaid eligibility and completing the NC TOPPS. Occasionally meeting families in the home, at the Day Treatment program, and/or the Residential group home setting, ER, Detentions, etc. Coordinate admission assessments and intake process for existing programs to meet North Carolina Standards of care. Ensure appropriate assessments for all clients served. Provide consultative assistance to all programs staff on the referral and intake process to ensure immediate access/admission for client referrals. Submit initial authorizations and enter authorization information into electronic medical records system, including gathering necessary paperwork from all sources. After initial authorization is received, coordinate with program case managers to transition new cases (PCP, CCP, TP, NC TOPPS) over to program case manager. Collaborate with Clinical Director and Program Director regarding difficult cases and/or referrals. Initial case management and placement assistance of clients referred to be served in Day Treatment, Outpatient, and Residential programs - developing the initial PCT, in partnership with assessing Clinical Director, develop the clinical justifications, TP, and CCP. Agency liaison to public school systems in counties where there are Day Treatment services. Attending all school meetings that pertain to Day Treatment program development. Participate within a team dynamic. Good communication and good feedback are necessary. Professionalism in all areas of work, not limited to client and co-worker relationships, presenting a positive, professional attitude and disposition and not participating in negative attitudes or gossip relating to the agency. Other duties as assigned.