Account Management Renewal Specialist

S&P Global

New York City, NYOn-siteFull time
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Pay
$57.6K to $77K
a year
Location
New York City, NY
Work style
On-site
Job type
Full time
Posted
Oct 19
2 days ago
Career path

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About the company

S&P Global

Financial services · 10,001+ employees

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

S&P Global on LinkedIn

What you'll do

  • Partner with Account Managers to advance complex renewals
  • Coordinate internal stakeholders, requirements, and next steps
  • Identify and help resolve operational, contractual, and process-related obstacles
  • Provide status updates, surface risks, and drive accountability
  • Reduce the administrative burden on Account Managers

What you need

  • Experience supporting complex commercial transactions, renewals, account management, sales operations, or a related function
  • Ability to coordinate work across multiple internal teams and manage competing priorities
  • Strong written and verbal communication skills
  • Highly organized, detail-oriented, and proactive, with sound judgment and a strong sense of ownership
  • Experience partnering with Revenue Execution, Order Management, Order-to-Cash, Legal, or similar functions (preferred)
  • Familiarity with contract, order, billing, and renewal workflows (preferred)
  • Strong commercial mindset and understanding of execution quality's effect on client experience, retention, and net growth (preferred)
  • Ability to build trusted relationships and influence stakeholders without direct authority (preferred)

Key skills

Written and verbal communicationCross-functional collaborationManage competing prioritiesHighly organizedDetail-orientedProactiveSound judgmentStrong sense of ownershipCommercial mindsetBuild trusted relationshipsInfluence stakeholders

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Perks

  • Health care coverage
  • Generous time off
  • Continuous Learning
  • Retirement planning
  • Continuing education program
  • Financial wellness programs
  • Family Friendly Perks
  • Retail discounts

See full description on company page, apply now

Read the full posting here
About the Role: Grade Level (for internal use): 09 The Team: This role is part of a highly collaborative, client-focused organization that partners closely with Account Managers and cross-functional teams to support complex renewals for strategic accounts. The team values strong execution, clear communication, commercial judgment, and a shared commitment to driving net growth while delivering an elevated client experience. Responsibilities and Impact: • Partner with Account Managers to advance complex renewals, with a focus on driving net growth and an elevated client experience. • Orchestrate cross-functional collaboration across Revenue Execution (RevEx), Order Management, Order-to-Cash, and Legal. • Coordinate internal stakeholders, requirements, and next steps to maintain momentum and improve deal velocity. • Identify and help resolve operational, contractual, and process-related obstacles that could delay execution. • Provide clear status updates, surface risks, and drive accountability across teams throughout the renewal process. • Reduce the administrative burden on Account Managers so they can focus on strategic client engagement and relationship building. Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $57,600 to $77,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. What We’re Looking For: Basic Required Qualifications: • Experience supporting complex commercial transactions, renewals, account management, sales operations, or a related function. • Demonstrated ability to coordinate work across multiple internal teams and manage competing priorities. • Strong written and verbal communication skills, with the ability to provide clear updates and drive alignment. • Highly organized, detail-oriented, and proactive, with sound judgment and a strong sense of ownership. Additional Preferred Qualifications: • Experience partnering with Revenue Execution, Order Management, Order-to-Cash, Legal, or similar commercial support functions. • Familiarity with contract, order, billing, and renewal workflows in a complex business environment. • Strong commercial mindset and understanding of how execution quality affects client experience, retention, and net growth. • Ability to build trusted relationships and influence stakeholders without direct authority. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. Return to Work: Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person.  US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

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