Accounting Associate, Accounts Receivable

Company Description Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion, and Eagerness. Job Description Accounting Associate, Accounts Receivable About the Role The Accounting Associate, Accounts Receivable supports Donor Network of Arizona's organ and tissue billing operations by maintaining accurate accounts receivable records, processing invoices, monitoring outstanding balances, and supporting timely collection activities. This position works closely with internal teams, transplant centers, tissue processors, and other partners to resolve billing and payment discrepancies and ensure billing documentation is accurate and complete. A key focus of the role is proactively managing assigned accounts, strengthening collection efforts, and reducing aged accounts receivable balances. The Accounting Associate also supports donor statistics reporting, billing system and process changes, financial reporting, special projects, and other accounting functions as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Administer organ and tissue accounts receivable and billing Maintain accounts receivable records and related documentation, including batching and importing invoices into the accounting system. Ensure invoices are processed accurately and communicated in a timely manner. Process and post credit memos accurately and promptly. Collaborate with organ and tissue teams to resolve complex billing issues and ensure billing accuracy. 2. Maintain organ and tissue billing records and documentation Maintain the accuracy and integrity of organ and tissue billing records, reports, and spreadsheets. Assist in the preparation and reporting of donor statistics. Update billing spreadsheets and supporting documentation to reflect billing changes and process improvements. Support the implementation, testing, and validation of billing system and process changes. Maintain organ transplant center billing spreadsheets and ensure all updates are accurate and current. 3. Monitor outstanding accounts and perform collection activities Take ownership of assigned accounts to ensure balances remain as current as possible. Communicate effectively with customers and stakeholders to resolve delinquent accounts. Partner with finance team members and customers to resolve payment discrepancies. Update tissue billing and tracking spreadsheets and coordinate with tissue processors, tissue operations, and Quality Assurance to ensure required documentation is completed and processed timely. Maintain accounts receivable aging reports, including accounts over 90 days past due, and provide management with accurate and timely reporting. Collaborate with leadership to employ strategies to reduce outstanding accounts receivable across all aging buckets. 4. Performs other duties as assigned Collaborate with members of the finance team regarding accounts payable donor invoices related to billing. Prepare reports, spreadsheets, and business communications as assigned. Provide backup support for other accounting and finance functions as needed. Participate in special projects and perform other duties as assigned to support departmental objectives. Qualifications Position Requirements Minimum Education: High school diploma or equivalent. Minimum Experience: 6 to 12 months of related experience. Minimum Field of Expertise: Accounts receivable or related accounting experience. Preferred Education: Associate degree in Accounting, Finance, Business, or a related field. Preferred Experience: 2 to 3 years of related accounts receivable, billing, collections, or accounting experience. Required Skills: Ability to accurately enter, maintain, and reconcile financial data. Ability to balance figures and identify discrepancies. Ability to compile statistics and prepare reports. Strong attention to detail and accuracy. Effective written and verbal communication skills. Ability to research information and resolve billing or payment discrepancies. Ability to organize and maintain accurate electronic and physical records. Ability to manage multiple priorities and meet established deadlines. Basic proficiency with Microsoft Excel, Word, and Outlook or equivalent applications. Why Join Donor Network of Arizona? We offer a comprehensive benefits package designed to support your health, financial well-being, and professional growth: Competitive hourly pay Annual organizational incentive program Medical, dental, and vision insurance Employer-paid life insurance and short- and long-term disability coverage Voluntary life insurance options 403(b) retirement plan with employer match and profit sharing Tuition assistance program Employee wellness and assistance programs Inclusive and mission-driven culture recognized as a Top Workplace in Arizona Tobacco-free and drug-free workplace Additional Information All your information will be kept confidential according to EEO guidelines. Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws. All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at [email protected]. We are committed to maintaining a drug-free workplace. Work Location: Hybrid