Accounts Receivable/Collections Specialist

Join a Legacy of Quality, Innovation, and Community Modern Litho is a local, family-owned printing company with over 85 years of industry-leading experience. We specialize in high-quality commercial printing and proudly serve clients across the country. As a family-owned business, we value our employees and cultivate a supportive, team-oriented environment with opportunities for growth and long-term success. Join us and become a part of a company that blends cutting-edge expertise with deep-rooted community values. Freshly Printed: The Role You Have Been Looking For As a Modern Litho Collections/Accounts Receivable Specialist, you will play an important role in supporting the financial operations of our company by monitoring customer accounts, managing collections activity, and assisting with accounts receivable functions. This position works directly with customers to address past-due balances, establish and track payment plans, maintain accurate account information, and provide professional and courteous communication. The ideal candidate is highly organized, detail-oriented, comfortable working with financial information, and able to balance multiple priorities while maintaining accuracy and confidentiality. From Set up to Finish: Your Role in the Process Monitor customer account balances and follow up on past-due accounts through phone and email communication Create, manage, and track customer payment plans Receive customer tax exemption documentation, validate information, and apply exemptions to customer accounts Process incoming mail and organize and total checks by location Track rebate amounts for qualifying customers Create new customer accounts in PrintVis and update Accounts Receivable contacts as needed Serve as backup for Accounts Receivable functions across Modern Litho companies Process and enter Accounts Receivable data accurately and efficiently Post daily cash receipts to customer accounts and assist with bank deposits Manage daily bank entries and credit activity Prepare and distribute customer statements Continually monitor customer accounts and communicate professionally and respectfully with customers The Fine Print: What You Need to Succeed Bachelor's degree or comparable education 1–3 years of related experience Accounting and financial knowledge, including an understanding of accounting procedures Strong analytical and problem-solving skills Exceptional attention to detail with a focus on accuracy and quality Strong organizational skills with the ability to multitask and prioritize responsibilities Ability to work independently with minimal instruction Ability to manage deadlines and work effectively in a fast-paced environment Excellent written and verbal communication skills, particularly when communicating with customers regarding account balances Proficiency in Microsoft Office applications, including Outlook, Word, and Excel Experience working with accounting software 10-key proficiency Ability to exercise sound judgment when handling complex or changing situations Ability to maintain strict confidentiality when handling sensitive company, customer, and financial information Your Production Schedule: Monday - Friday Full-time, 40 hours per week Salaried, Exempt Position All The Good Stuff: Your Benefits Company-sponsored 401(k) Plan with Employer Match Health, Dental, and Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Voluntary Benefits: Short-Term Disability, Long-Term Disability, and Life Insurance Paid Time Off (PTO) 9 Paid Holidays $1,000 Employee Referral Bonus Employee Wellness Program